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Aramark Logo Aramark · IT - Administration

Vice President, IT, Workplace Experience Group

United States, Philadelphia · Job Posted April 12, 2026
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Job Description

We are looking for a visionary and innovative CIO to lead our Workplace Experience Group (WXG). This leader will be responsible for setting and aligning our technology strategy with our business goals. This position, reporting to our Workplace Experience CEO and President, Refreshment Services, will work closely with other senior executives to define our go-to market strategy, and work closely to establish relationships critical vendors and clients. This role will also manage IT personnel, projects, and budgets within our Business Dining & Refreshments segments. To be successful in this role, you should have a solid background in IT management and leadership, as well as a strong understanding of the workplace experience industry and its challenges. You should also have excellent communication and problem-solving skills, as well as have a strategic and business mindset.

Job Responsibility

  • Cohesive IT Strategy – Set objectives and strategies for the IT department and ensure that they support the vision and mission of the Workplace Experience Group. Define the cohesive “One Workplace Vision” for our consumers, and how they will interact with tech throughout their experience
  • Growth Support – Engage with our Growth organization & directly with clients to understand needs and demonstrate how WXG technology services can deliver
  • Executive Leadership & Presence – Be a trusted advisor to the WXG executive team. Serve as the senior technology leader within the Business, guiding and developing our technology team
  • Client Relationship Management – Engage directly with Clients to provide guidance on technology services and solutions
  • Financial Performance – Provide transparency & ROI to the business as it pertains to IT investments. Manage technology financial performance and advise the business on IT capabilities that can drive operating efficiencies
  • Technology Roadmap – Monitor changes or advancements in technology to discover ways the Workplace Experience Group can gain competitive advantage and deliver innovative solutions
  • Travel is expected to be approximately 25% for this role

Requirements

  • 10+ years of IT leadership in a large, complex environment
  • Prior business unit/company CIO is preferred
  • Experience within retail or hospitality industries is preferred
  • Must demonstrate a solid understanding of the workplace experience industry, its trends, challenges, opportunities, best practices, etc.
  • Strong leadership, communication, collaboration, and interpersonal skills
  • Ability to influence overall business strategy and align IT with business goals
  • Ability to manage multiple projects simultaneously and prioritize effectively
  • Ability to work under pressure and handle complex situations

Nice to have

Experience within retail or hospitality industries is preferred

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