Vice President International Corporate Relationship Management Job at Ethics HR

Job Responsibility

Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function
Support the EVP International Corporate in the development of Key Performance Indicators for the systematic performance monitoring, quality measurement and performance evaluation of the Selected Portfolio function
Meet target budgets for Selected Portfolio’s client relationships comprising assets and liability product sales and profits for the Selected Portfolio function, in accordance with the bank's overall corporate budget and strategy
Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives
Implements KPI’s and best practices for International Corporate Relationship Management
Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank
Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same
Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance
Coordinate and liaise activities with international and regional Branches, Retail, Treasury and Head Office support functions including but not limited to GSF and GTB, the bank's Capital and the bank's Functions to provide support and cross selling opportunities intra the banks' Group departments, units and functions
Ensure provision of a focal ‘one point of contact’ to Selected Portfolio of clients and ensure superior customer service and a customer friendly approach to proactively meet their needs and resolve their queries
Assist customers in all their queries on Bank’s product and seek solution to their requests
Maintain, develop and enhance core bank relationships with the existing clients as well as identify, market and build effective new bank relationships
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time
Build and maintain strong and effective relationships with the banks' Functions in order to achieve the bank Group’s goals and objectives, including cross-selling targets
Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required
Implement the approved corporate banking strategy within the function to achieve and exceed the business objectives
Maintain, conduct and ensure that activities of the Selected Portfolio comply with regulatory policies and procedures and best market practice
Manage, coach and motivate the team of Selected Portfolio’s VPs, AVPs, Managers and Associates to maintain and improve service quality and ensure that the Selected Portfolio meets their set financial and non-financial targets
Continuously monitor, manage and evaluate the Selected Portfolio credit profile to ensure targets are met and any necessary corrective measures are implemented on a timely basis, as required. The portfolio should be managed in accordance within the Bank’s prescribed risk management parameters
Review, conduct due diligence and credit assessment, and recommend approval of credit proposals to the relevant approving authority
Ensure each VP International Corporate Relationship management has a balanced portfolio and continuously monitor to ensure that each portfolio is destined to achieve its set target and, if appropriate, take corrective action to redirect portfolio management if there is insufficient progress towards the achievement of its set target
Provide technical expertise and guidance to Selected Portfolio’s VPs and AVPs to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards
Monitor/develop the Selected Portfolio function’s database ensuring that function personnel perform sales activity in accordance with incumbent’s directives and timely update the database of client contacts
Perform/assign function personnel to systematically visit client premises, conduct meetings and prepare/deliver presentations
Ensure that all requisite facility and account documentation are collected by function personnel and are timely transferred for credit review and safe custody
Ensure all necessary procedures are in place to identify and timely report any customer related negative developments and early signals regarding potentially problematic accounts/relationships and ensure that suitable remedial action is taken by function personnel
Ensure that function’s personnel perform cross selling activities to enhance the bank's overall relationship with customers by coordinating activities with the banks' Functions
Supervise the roll-out of conventional corporate banking products targeted to Selected Portfolio clients
Develop and maintain professional relationships with key managers of existing and potential clients to provide a broader range of communication, service consistency and proactive response to client’s needs
Work in liaison with Group Communications and the Marketing & Product Management Unit to devise Selected Portfolio specific marketing strategies, client target lists etc. to defend and increase the bank's current market share
Track and report on transaction volumes, budget performance and client-wise overall portfolio profitability and periodically report to EVP International Corporate and to other executive management of the Group to assess the performance of the Selected Portfolio customer base, as requested
Recommend all administrative operational aspects of unit personnel (e.g. leave schedule, training, appraisal etc.) in accordance with established HR policies and procedures
Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission
Encourage, solicit and reward innovative ideas even in day-to-day issues
Set examples by leading improvement initiatives through cross-functional teams ensuring successes
Identify and encourage people to adopt practices better than the industry standard
Continuously encourage and recognize the importance of thinking out-of-the-box within the team

Requirements

University graduate preferably with a Major in the banking industry, preferably with local/gulf/regional responsibility (dependent on the portfolio coverage) experience. Masters preferred
Minimum 15 years’ experience of relevant experience, preferably within a highly rated international bank
Well-informed of the market competitive structures, industry practices and any regulations relevant to regional and International Corporate clients segment
Informed of the market competitive structure, industry practices and compliance and regulatory requirements of Selected Portfolio countries
Excellent oral and written communication skills (including report writing) in English and Arabic
Excellent people relationship skills and awareness of risk management concept and practices
Understanding of the relevant laws, regulations and practices pertaining to Corporate Banking products
Ability to make decisions and follow through with initiatives
Personal integrity and self-management
Planning, organizing, and analytical ability
Results oriented
Ability to motivate and lead teams from diverse cultural backgrounds
Familiar with the balanced scorecard approach
Strong customer service orientation
Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management

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Vice President International Corporate Relationship Management

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