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Vice President, Info Sec Tech Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States, New Castle, Delaware

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

125760.00 - 188640.00 USD / Year

Job Description:

In support of Identity and Access Management within Cyber Security Services, the technician is responsible for managing High availability, complex, and fault tolerant Security services globally through prevention, monitoring, and response to security events. The role requires interaction and collaborative efforts with highly skilled Engineers, strategic suppliers, program managers, businesses, and senior management with the overall objective to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Job Responsibility:

  • Support business and work with System administrators, developers, and analysts with troubleshooting issues
  • Perform change management and incident management utilizing documented procedures through ServiceNow or similar change management tools
  • Support service recovery procedures
  • Participate in Problem Management processes to identify solutions for recurring problems
  • Document problem resolutions and publish knowledgebase
  • Function as a Subject Matter Expert working with vendor support, System Administrators/Architects on a regular basis to track issues to closure
  • Support maintenance and migrations on the Authentication Infrastructure
  • Identify opportunities to automate and standardize information security controls and for the supported groups
  • Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions

Requirements:

  • 5+ years' experience in cybersecurity providing production support around Multifactor Authentication (MFA) and related components
  • Proficiency in Linux-based environments (RHEL) including terminal commands, Unix shell scripting, critical production server support, application upgrades and project lifecycle/ SDLC processes
  • Experience with MFA systems using Voice, Mobile Soft Tokens and SMS
  • Experience supporting REST and SOAP API web services calls with Middleware Products like IBM/Apache HTTP Server and Application Servers IBM WASND/Tomcat Servers
  • Experience with Mobile Biometrics is a big plus
  • Good knowledge on Mobile development Platforms (IOS, Android) is a plus
  • Familiarity with IT Service Management (ITSM) processes based on the ITIL framework

Nice to have:

  • Experience with Mobile Biometrics
  • Good knowledge on Mobile development Platforms (IOS, Android)
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
April 26, 2025

Expiration:
May 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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