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The Vice President, Human Resources Operations is the operational backbone and strategic right hand to the Chief People and Culture Officer. This leader brings deep generalist expertise across the full HR life cycle, paired with advanced knowledge in Total Rewards and positive employee relations. This role leads enterprise-wide HR operations, governance, compensation, benefits, HR policy, compliance, HR technology, and operational strategy. The VP ensures HR systems, policies, rewards programs, and operational practices are people centered, equity grounded, scalable, and responsive to a complex federated environment.
Job Responsibility:
Lead enterprise HR operations strategy and daily execution, including HR service delivery, HR policy development, HR compliance, and process improvement
Partner with HR leadership to oversee HR operational risk management, including policy governance, employment practices, and regulatory requirements
Create and refine an HR operations roadmap that enhances clarity, consistency, efficiency, and user experience across Y-USA
Help build a modern HR team structure that integrates HR Business Partners, Talent and Learning, Organizational Development, HR technology, and other enterprise functions
Ensure that operational practices support an enterprise consistent People and Culture strategy that remains adaptable within a federated model
Serve as the organization’s senior expert for Total Rewards, including compensation, benefits, wellness, recognition, and reward philosophy
Lead the design, refinement, and governance of competitive, equitable compensation structures for all Y-USA roles
Oversee the strategy and administration of benefits, retirement plans, wellbeing programs, and recognition systems
Develop compensation and benefits scenario modeling, fiscal impact analysis, and long-term planning in partnership with Finance and the CPCO
Establish transparent governance, policies, communication plans, and education strategies related to Total Rewards
Ensure that all compensation and benefits programs are equitable, mission aligned, market based, and financially sustainable
Provide organization wide leadership and guidance for positive employee relations
Oversee employee relations practices, investigations, conflict resolution, and workplace issue resolution that honor fairness, consistency, respect, and psychological safety
Coach and support leaders to build competency in performance conversations, conflict management, and equitable application of policy
Strengthen a culture of inclusion, belonging, accountability, and values alignment
Ensure all ER practices are aligned with federal and state laws, organizational values, and best practices in equitable leadership
Oversee HR technology platforms, data strategy, and HRIS functionality in partnership with internal HR technology teams and Y-USA shared services partners
Serve as strategic partner and liaison to external shared services providers to ensure seamless integration of payroll, benefits administration, and related workflows
Build analytic tools, dashboards, and reporting capabilities that enable informed decisions related to retention, pay equity, workforce trends, workforce planning, and HR operations
Ensure that HR information systems support efficiency, accuracy, data integrity, compliance, and a positive staff experience
Serve as the operational right hand to the CPCO, translating strategy into executable people centric plans
Provide trusted counsel on HR operations, compensation, benefits, employee relations, risk, policy, operational change, and workforce matters
Lead major cross functional HR projects and enterprise initiatives
Mentor HR team members and strengthen leadership and technical capability across the HR function
Model collaboration, clarity, equity, and mission driven decision making across the organization
Requirements:
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field
Total Rewards Certifications (Certified Compensation Professional or Certified Benefits Professional) Preferred
Significant progressive HR leadership experience in HR operations and Total Rewards, ideally in a large, matrixed, multi-site, or multi-entity organization
Advanced expertise in compensation structure design, job architecture, benefits strategy, pay equity, and reward system governance
Demonstrated leadership in positive employee relations, including investigations, conflict resolution, and complex performance matters
Strong experience with HRIS systems, HR technology strategy, data governance, and people analytics
Experience in mission driven or nonprofit organizations is highly desirable
Experience with federated models is a strong plus
Nice to have:
Experience in mission driven or nonprofit organizations
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