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We are seeking a Vice President, Grants Management to join the Citi Community Investing and Development (CID) Operations and Business Management team. This team leads operational strategy and coordinates day-to-day support for CID’s work catalyzing positive social impact in the communities Citi serves. Based in Charlotte, NC, and reporting to the Director, Transactions and Data Management, the Vice President will play a key role in the operations of Citi India Corporate Social Responsibility (CSR) grantmaking, as well as supporting the US-headquartered Citi Foundation and other CID strategic initiatives. This role requires a flexible schedule to support collaboration with colleagues in both the US and India. Candidates should be willing to adjust their working hours to ensure regular overlap with teams in both locations, beginning their workday at 5:00 am Monday – Thursday. Occasional travel may also be required.
Job Responsibility:
Develop and apply an in-depth understanding of India CSR grantmaking to implement requirements for best-in-class program management, process governance, and regulatory compliance
Implement, maintain, and improve CID processes and workflows concerning grant applications, payments, progress reports, and modifications
Propagate clear grants administration procedures, partnering with key stakeholders and cross-functional partners to ensure effective execution and coordination
Help drive simplification to increase operational efficiency, reduce process variation, and identify gaps in compliance or controls
Play a lead role in maintaining an audit-ready environment
Administer and configure grants management systems, including the design, creation, and maintenance of forms and workflows, external portal and internal dashboards, and process documentation
Ensure excellent user experience, including by providing high-quality customer service, responsive technical support, and timely problem resolution
Manage service tickets and serve as vendor point of contact
Support adherence to company-wide technology and information security standards and practices by coordinating penetration tests, third party management activities, entitlement reviews, and other compliance tasks
Help to drive ongoing technology improvements
explore, test, and implement new system functionalities
and proactively identify opportunities to streamline and simplify technology-enabled processes
Help ensure consistent application of data management best practices
Play a lead role in internal and external reporting requirements, including support for regulatory reporting
Prepare reports, dashboards, and other material for CID leadership and review by CSR Committee and Boards of Directors
Assist in preparation of data/impact analyses for strategy and portfolio planning
Coordinate responsiveness to ad hoc internal and external reporting requests and requirements
Requirements:
Bachelor’s degree or equivalent experience
Minimum of 5 years relevant professional experience
Strong preference for knowledge of India CSR landscape
Knowledgeable about project management best practices, non-profit/Foundation compliance requirements, and workflow management software/systems
Ability to design, implement, and monitor effective workflow processes and procedures
Creative mindset, ability to present a compelling case for new ideas and initiatives, and comfort taking on new assignments and learning new skills, with the ability to master new subject matter areas quickly
Experience creating and implementing processes that are systemically responsible, encourage adoption, and result in improved business performance
Excellent planning, project management, organizational, analytic, and problem-solving skills
Detail-oriented, with the capacity to work independently and to balance multiple projects and competing demands
Ability to work collaboratively and contribute positively to a high-energy, high-performing team environment
Excellent interpersonal and communication skills, both verbal and written
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays