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The Vice President, Global Spa & Wellness serves as the visionary leader and chief strategist responsible for creating and executing the holistic wellness strategy across each of Marriott International's luxury brands. This senior executive is responsible for defining a global vision and long-range strategic plan for all wellness offerings, encompassing traditional spa services as well as integrated, holistic programs in nutrition, sleep, mindfulness, movement/fitness, sustainability, and cutting-edge therapies. The ideal candidate will possess extensive hands-on experience in luxury spa and wellness operations, have their finger on the pulse of evolving global wellness trends, and the ability to manage by influence for C-suite executives, General Managers, property owners/asset managers, and other key stakeholders. This position requires a significant amount of global travel. This role reports to the SVP Global Operations.
Job Responsibility:
Defines and implements brand specific global spa and wellness visions that differentiate each of the brands in the luxury portfolio and positions the brands as innovators in holistic wellbeing
Owns the long-range strategic plan for the wellness and spa portfolio, ensuring alignment with company goals and brand standards
Champions a culture of continuous innovation by researching and translating global trends into actionable strategies
Identifies, vets, and pursues new business opportunities and strategic partnerships that drive revenue and enhance brand positioning
Serves as the executive brand ambassador, articulating the value proposition of wellness and spa to all stakeholders
Partners with senior leadership to embed wellness into the broader luxury guest journey, from design and development through operations and brand marketing
Sets the global vision for comprehensive, guest-centric wellness offerings, including personalized and culturally relevant wellness journeys
Partners with continent spa/ wellness lead to ensure pull through
Directs the design, development, and roll-out of new wellness and spa programs, ensuring scalability, profitability, and flawless execution
Curates and evolves signature spa concepts, rituals, and brand-defining wellness experiences
Defines global standards and specifications for all wellness, fitness and spa facilities and services
Oversees the overall direction for the spa retail portfolio by brand, guiding product selection and merchandising
Supports spa and wellness operations across the global portfolio, ensuring consistency, profitability, and service excellence
Establishes operating standards, KPIs, and performance metrics to drive guest satisfaction, revenue growth, and brand equity
Analyzes performance data, financial statements, and key metrics to measure the success of initiatives and the global spa business
Utilizes financial acumen and leverages data and guest insights to inform strategic decisions and present financial performance to executive leadership
Collaborates with Brand, Development, Design, and Finance teams to ensure spa and wellness components enhance both ROI and brand differentiation
Drives spa and wellness revenue through programming, retail, membership, partnerships, and new business models
Builds, inspires, and mentors a global team of discipline experts in the field acting as a resource
Fosters a high-performance culture focused on collaboration and excellence
Recruits, develops, and implements a robust succession strategy for key leadership roles across both above and at property level
Champions learning and development initiatives that position colleagues as world-class wellness practitioners
Acts as a Discipline Expert and central liaison and trusted advisor between Global Operations, Continent leadership, Brands, and other enterprise stakeholders
Regularly presents to and influences executive leadership on the strategic direction and performance of the portfolio
Partners with Brand and Marketing teams to define the go-to-market strategy and direct global public relations efforts for the wellness portfolio
Requirements:
A 4-year bachelor’s degree from an accredited university in a related field
Direct and extensive experience in the spa and wellness disciplines for luxury hotel brands
15+ years of progressive leadership experience in wellness hospitality, with a significant portion in multi-property or multi-brand operations
Proven experience in a senior leadership role with global or enterprise-wide accountability
Demonstrated success in developing and implementing comprehensive, holistic wellness programs
Proven track record of creating and executing innovative spa and wellness concepts that drive both guest satisfaction and commercial success
Experience managing large, complex projects from ideation to implementation
A strong background in leading a global team, with experience managing diverse, cross-cultural teams across multiple geographies
Nice to have:
A master’s degree in Business Administration, Health Administration, or a related field
Experience leading large-scale organizational transformations and change management initiatives
Exposure to/participation in brand and “go to market” strategy development within the luxury environment
An extensive network of relationships with leading wellness brands, industry experts, and third-party vendors
Strong business acumen with the ability to balance creativity, guest experience, and financial performance