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Vice President - Food & Beverage

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Boyne Resorts

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Location:
United States , Big Sky

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Vice President of Food & Beverage at Big Sky Resort is a senior strategic leadership role responsible for the vision, transformation, and operational excellence of the entire Food & Beverage Division. Big Sky is consistently ranked among the top ski resorts in North America, including being named the #1 ski resort in the West by SKI Magazine and the #2 ski resort in the U.S. by Condé Nast Traveler, and the F&B operation must match the caliber of that reputation. This role encompasses oversight of all dining operations including fine dining (Restaurant M / Alinea Group partnership, Everett’s 8800, Peaks Chophouse & Wine Lounge), full-service restaurants (Chet’s Bar & Grill, Westward Social, Montana Jack, Huntley Dining Room), on-mountain dining (Headwaters Grille), casual and quick service (Vista Hall), seasonal and golf operations (The Bunker), après-ski and bar concepts (Iglu, Umbrella Bar, Carabiner Lounge), coffee and grab-and-go (Treeline Coffee Roasters, Mocha in the Huntley, Illy Café), Convention Services and banquet/catering operations, and seasonal/pop-up activations. The portfolio includes 15+ F&B outlets with significant seasonal variability and complexity. This leader will be responsible for elevating every aspect of the dining experience — driving the team to pay attention to the details that create a higher level of guest experience, developing innovative concepts aligned with Big Sky’s brand vision and evolution, and building a high-performing organization capable of executing at the level a world-class resort demands. This role works in close collaboration with the Corporate SVP of F&B and the broader Boyne Resorts F&B leadership team to align with portfolio-wide standards, strategic direction, and best practices. To be successful in this role, one must be detail oriented, well organized, thrive in a fast-paced environment, think strategically with the ability to pivot and reprioritize, have a diligent work ethic, and embody Servant Leadership.

Job Responsibility:

  • Lead the ongoing transformation of Big Sky’s F&B operations to achieve new standards of excellence in quality, service, guest experience, and financial performance worthy of a top-ranked resort
  • Develop and implement innovative dining concepts, seasonal programming, and event-driven activations that align with Big Sky’s brand vision and evolution — including management of high-profile partnerships such as the Alinea Group residency and future chef/brand collaborations
  • Evaluate and optimize organizational structure to enhance operational efficiency and team effectiveness
  • identify opportunities to strengthen team dynamics and create clear paths for growth and development within the division
  • Create and execute strategies for revenue growth across all seasons, including special events, themed dinners, signature experiences, pop-up activations, and creative programming that positions Big Sky as a premier culinary destination
  • Stay informed on market trends, competitive positioning, and opportunities to innovate
  • contribute insights and recommendations to the Corporate F&B team and resort leadership with awareness of both North American resort dining and international mountain resort concepts
  • Actively participate alongside the Corporate F&B team and resort COO in the planning and implementation of capital improvement projects and future F&B development, including new outlet concepts and on-mountain dining expansion
  • Actively collaborate with the Corporate SVP of F&B and portfolio F&B leadership to align with company-wide standards, vendor programs, menu engineering cycles, POS/InfoGenesis requirements, Medallia/BSA guest satisfaction initiatives, and Vena financial reporting
  • Represent the Food & Beverage division and actively collaborate with resort senior leadership, corporate, and other divisions to ensure F&B is integrated into resort-wide planning and guest experience strategy
  • Accountable for the Food & Beverage division goals while contributing to the overall resort and corporate goals/initiatives
  • Perform regular inspections of all divisional outlets to ensure quality standards, service standards, and sanitation regulations are met or exceeded
  • lead the team to pay attention to the details that create a consistently elevated guest experience across every touchpoint
  • Oversee all aspects of F&B operations including fine dining, casual dining, quick service, bars/lounges, on-mountain dining, après-ski venues, grab-and-go, market/retail, and food trucks/pop-ups
  • Lead Convention Services and banquet/catering operations, ensuring seamless execution of conferences, corporate events, weddings, and special functions
  • Manage the complexity of seasonal operations — including winter ski season ramp-up and wind-down, summer programming, and shoulder season transitions — ensuring smooth changes in staffing models, menus, vendor orders, and service delivery
  • Develop and implement division operating controls, standard operating procedures, policies, menu programming, and service standards across all outlets
  • Maintain and strengthen vendor relationships
  • partner with vendors to grow F&B revenue while ensuring relationships remain positive, productive, and profitable
  • Ensure compliance with corporate vendor programs and purchasing commitments (Sysco, Coca-Cola, Ecolab, etc.)
  • Oversee POS system accuracy and integrity across all outlets — ensure InfoGenesis is properly configured, pricing is correct, and modifiers are set up accurately
  • Ensure the team is properly trained on POS procedures and that Mashgin self-checkout units are fully integrated and consistently utilized
  • Notify the General Manager of Hospitality, as soon as practicable, on all abnormal or unusual conditions/incidents
  • Ensure timely and thorough completion of administrative tasks, required reporting, and documentation
  • Provide superior service to all guests (internal and external)
  • Full P&L ownership for the F&B division with annual revenues of approximately $30M
  • accountable for revenue performance, cost of goods, labor optimization, and overall profitability
  • Develop, present, and manage annual operating and capital budgets
  • actively monitor labor, expenses, and revenue opportunities, adjusting strategies in real-time as conditions change (weather, skier days, occupancy, etc.)
  • Drive menu engineering discipline across all outlets – analyze item profitability, optimize pricing strategy, and ensure menu mix supports financial targets
  • Complete seasonal Menu Engineering Workbooks per corporate cycle
  • Implement and maintain robust cost control systems for food, beverage, and labor
  • set and track KPIs with regular financial reporting cadence
  • Monitor and analyze financial performance through data-driven decision-making
  • participate in Vena weekly financial reporting and corporate financial review cycles
  • Manage financial aspects of brand partnerships and third-party agreements, ensuring ROI expectations are met and contractual obligations are fulfilled
  • Direct oversight of a leadership team of 14 directors and managers, with indirect oversight of 400+ seasonal and year-round team members across all F&B outlets
  • Hire, supervise, and develop the team through providing guidance, training, support, and accountability
  • Build a leadership pipeline that creates stability and continuity in a challenging remote labor market
  • Develop and execute recruitment and retention strategies specific to Big Sky’s remote location, including housing coordination with HR, competitive compensation positioning, and career development pathways
  • Foster a caring safety culture within the division to achieve the goal of zero work-related injuries
  • Design, train, and enforce safety policies and standards
  • Accountable for team members in maintaining a safe work environment and high-quality work standards
  • Ensure Excellence in Execution
  • Long-Term Thinking
  • Attitude is Everything
  • Develop Great People
  • Serve First
  • Inspire the Food & Beverage division to excel in BSA/Medallia guest satisfaction metrics and implement action plans to promptly address opportunities across all outlets
  • Establish and maintain premium quality standards for food preparation, presentation, and service delivery — from high-volume cafeteria operations to fine dining and chef-driven concepts
  • Champion a culture of attention to detail – from plate presentation to table setting to ambiance to how a guest is greeted – that creates memorable, elevated guest experiences worthy of a top-ranked resort
  • Manage the guest experience around high-profile partnerships and elevated concepts (Restaurant M, Iglu, Peaks, Everett’s 8800) to ensure execution matches the brand promise
  • Develop and implement service training programs that set clear expectations and empower the team to deliver consistently exceptional experiences across every outlet and every shift

Requirements:

  • 12+ years of progressive food and beverage leadership experience, with a minimum of 5 years in a senior management role (Director level or above) overseeing multi-unit, high-volume operations
  • Full-service resort, luxury hotel, or large-scale hospitality experience required
  • ski resort or mountain resort experience strongly preferred
  • Demonstrated experience managing a diverse portfolio of dining concepts — from fine dining and chef-driven partnerships to quick service and high-volume cafeteria operations
  • Proven experience managing Conference Services, banquet operations, and large-scale catering programs
  • Deep understanding of seasonal business cycles, weather-driven demand variability, and their impact on staffing, purchasing, and financial performance
  • Proven track record of P&L management, budget development, and financial analysis in a complex, multi-outlet environment with annual F&B revenues of approximately $30M
  • Experience with menu engineering, pricing strategy, and cost control disciplines
  • Experience managing high-profile brand partnerships, chef residencies, or third-party dining agreements preferred
  • Experience recruiting and retaining talent in remote or seasonal locations strongly preferred
  • Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or related field preferred
  • equivalent combination of education and experience considered
  • Valid Driver’s License and ability to pass motor vehicle records check
  • ServSafe Manager certification or equivalent (or willingness to obtain within 90 days)
  • Are friendly, personable, and empathetic
  • Have a proven track record of maintaining a calm, professional demeanor in stressful situations
  • Are passionate about winter sports, the outdoors, and/or hospitality
  • Have a desire to learn new skills and help others develop
  • Have excellent written and verbal communication skills
  • Are detail oriented, organized, and able to quickly prioritize tasks and adapt accordingly
  • Thrive in a fast-paced, dynamic, and collaborative environment
  • Able to work a flexible schedule, including weekends and holidays, with varying hours based on season and operational demands
  • Proficient in financial reporting tools, POS systems (InfoGenesis required, Mashgin experience preferred), and standard Microsoft Office applications
  • Comfortable living and working in a remote mountain community
  • willing to relocate to Big Sky, Montana

Nice to have:

  • ski resort or mountain resort experience
  • Experience managing high-profile brand partnerships, chef residencies, or third-party dining agreements
  • Experience recruiting and retaining talent in remote or seasonal locations
  • Bachelor’s degree in Hospitality Management, Business Administration, Culinary Arts, or related field
  • Mashgin experience
What we offer:
  • Free Ski Pass for you, your spouse and dependents
  • FREE Golf Pass for you, your spouse and dependents
  • Free Scenic Lift Pass for you, your spouse and dependents
  • FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
  • Steep Lodging discounts for accommodation for friends and family (blackout dates apply)
  • 25% off Food discount at all outlets with charging privileges
  • 20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts
  • Eligibility for affordable employee housing, a short walk or free bus ride away from work
  • 401k and Health benefits for you and your family

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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