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Allied Universal® is hiring a Vice President, Enterprise Accounts to support one the world's largest telecommunications and media companies. The Vice President, Enterprise Accounts, will be responsible for overseeing operations and playing a vital role in client relations, problem resolution, service delivery, continuous improvement, and managing any additional services. This is an excellent opportunity to make a significant impact to our enterprise client’s security program and Allied Universal’s company success.
Job Responsibility:
Lead and provide strategic vision for dynamic, growing Enterprise Accounts
Establish extensive client relationships with executive-level contacts on all assigned portfolios, ensuring client satisfaction through ongoing communication and in person meetings
Coach, manage, lead and mentor assigned Enterprise Accounts Portfolio Managers, providing continuous support and guidance to effectively mitigate any issues that arise and ensure contract compliance
Effectively develop and manage the annual budget while closely monitoring financial performance and controlling costs to drive exceptional financial results and operational metrics for all assigned portfolios
Perpetuate and amplify Allied Universal’s brand as the leading security and facility services company with cutting edge technology and tailored solutions through effective needs assessments, relationship building and the delivery of customized solutions
Coordinate travel effectively to optimize client meetings, industry events and conferences
Drive collaboration and provide capture management on strategic deals, including development of capture strategies, cross-functional team coordination, customer presentations, price setting and RFP responses
Maintain thorough knowledge of industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary business goals, operations, challenges, and requirements
Requirements:
Must possess one or more of the following: Bachelor’s degree in Business or related field of study with a minimum of ten (10) years of security operational leadership experience
Associate’s degree in Business or related field of study with a minimum of twelve (12) years of security operational leadership experience
High school diploma or equivalent with a minimum of fourteen (14) years of security operational leadership experience
Minimum of ten (10) years of management experience in the security industry with a combination of account management, customer service, operations, technology solutions and integration services
Adept at inspiring, empowering and developing teams to achieve their full potential, fostering a collaborative and inclusive work environment that drives high-performance and employee satisfaction
Strategic thinker with a proven track record in driving operational excellence and leading direct and cross-functional teams
Cultivated a strong personal brand within the industry, demonstrating a successful track record of positioning the company's brand effectively throughout local communities and national associations
Demonstrated initiative, adept at handling multiple assignments, prioritizing tasks, and meeting deadlines
Committed to delivering high-quality customer service, building client relationships, upholding integrity, and delivering continuous financial results
Proficient In web-based applications and computer systems Including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting and presentations
Collaborative and engaged leader that has proven success with all levels of the organization to identify, analyze, and solve problems for continuous improvement
Subject matter expert within the security industry with comprehensive knowledge of business practices and challenges
Strong financial, oral, and written interpersonal communication skills to respond to high profile rebid opportunities
Nice to have:
Master’s degree in Business or related field of study
Law enforcement and/or military experience
What we offer:
Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal days