CrawlJobs Logo

Vice President, Enterprise Account Management

hootsuite.com Logo

Hootsuite

Location Icon

Location:
United States , New York

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As Vice President, Enterprise Account Management you drive the vision of Hootsuite global retention and expansion motion. In this role, you’ll design and execute high impact strategies across North America and EMEA ensuring consistent, predictable growth and customer value realization across the enterprise portfolio. Reporting to the Chief Customer Officer, you will serve as a strategic thought partner to senior executives and collaborate cross-functionally with Sales, Product, Marketing, and Finance. In this role, you will shape and execute enterprise-wide strategies that elevate customer satisfaction, drive retention, and scale impact across the business. This is a remote role, based out of Eastern North America, in Provinces and States we can hire in legally.

Job Responsibility:

  • Define and own the global Enterprise Account Management vision and strategy, aligning to corporate objectives and driving sustainable growth through retention, expansion, and full portfolio adoption across priority accounts
  • Lead a high-performing Account Management leadership team
  • Architect and continuously evolve the global operating model, segmentation strategy, and engagement frameworks for Enterprise Account Management
  • Serve as a senior executive sponsor for strategic accounts, leading critical escalations, and shaping long-term partnerships
  • Establish and operationalize a global performance management system, including forecasting, KPI governance, and executive reporting
  • Drive organizational excellence through leadership accountability, ensuring robust succession planning, talent development, and performance management
  • Champion a data-driven culture, leveraging advanced analytics and customer insights to influence executive decision-making
  • Lead enterprise-wide transformation and change initiatives, partnering with senior executives across Revenue, Finance, People, and Operations

Requirements:

  • 15+ years of experience in account management and/or customer success, with a strong track record of effective leadership at the senior level, high-performance, scalable growth and customer retention
  • Proven experience leveraging data to drive decision-making, including forecasting, segmentation, and translating insights into measurable retention and expansion outcomes
  • Strong quota-carrying experience in SaaS with direct responsibility for a team’s revenue targets
  • Proven experience and success in leading global teams, managing diverse stakeholders, and fostering a customer-centric culture
  • Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
  • Accountability: hold self and others accountable to meet commitments
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
  • Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
  • Priority Setting: Focuses time/energy on the most important issues/opportunities
  • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
  • Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
  • Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
  • Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision
  • Enablement: Challenges and supports others to create results but also develop new capabilities
What we offer:
  • health insurance including medical, dental, vision, life/disability insurances
  • Employee and Family Assistance Program
  • group RRSP plan with a company match of up to 4% of base salary
  • 401k Plan with a company match (up to 4% of base salary)
  • Global Parental Leave (26 weeks of full and partially paid leave for eligible employees)

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Hootsuite - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31696 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Vice President, Enterprise Account Management

Vice President of Accounting

Walton Signage is a well-respected, innovative company in the signage industry. ...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
waltonsignage.com Logo
Walton Signage, Ltd.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, or related field required
  • MBA or Master’s degree preferred
  • Minimum of 10–15 years of progressive accounting leadership experience, with at least 5 years in a senior executive role overseeing multiple business entities
  • Proven success in managing full-cycle accounting, audit, and financial reporting across diverse operations
  • Experience in manufacturing, construction, real estate, or related industries strongly preferred
  • Demonstrated experience managing insurance programs and risk exposure at an enterprise level
  • Deep understanding of GAAP, financial reporting, internal controls, and audit practices
  • Strong analytical, organizational, and leadership skills
  • Exceptional communication and presentation abilities
  • High integrity, professionalism, and commitment to excellence
Job Responsibility
Job Responsibility
  • Direct and oversee all accounting operations across seven companies, including general ledger management, accounts payable/receivable, payroll, fixed assets, inventory, and job costing
  • Provide strategic input on company financial performance, capital planning, and profitability improvement initiatives
  • Develop and maintain standardized accounting policies, procedures, and internal controls to ensure consistency, transparency, and accuracy across all entities
  • Partner with executive leadership to drive organizational efficiency and financial accountability
  • Oversee preparation of consolidated and individual company financial statements, ensuring compliance with GAAP and other relevant standards
  • Coordinate month-end and year-end closings, ensuring timeliness and accuracy
  • Manage all audit and tax activities, including coordination with external auditors and tax advisors
  • Ensure all regulatory and statutory filings are completed accurately and on time (federal, state, and local)
  • Provide detailed variance analyses and actionable insights to executive leadership
  • Monitor financial performance metrics, identifying trends, risks, and opportunities for improvement
What we offer
What we offer
  • Medical benefits on the 1st of the month following start date
  • 401(k) with 100% match up to 4% and full vesting after 90 days
  • Paid time off
  • Holidays
  • Competitive compensation commensurate with experience
  • Fulltime
Read More
Arrow Right

Vice President of Enterprise Transformation

HPE is seeking a dynamic Vice President of Enterprise Transformation to lead pos...
Location
Location
United States
Salary
Salary:
180500.00 - 414500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in enterprise transformation, integration management, or operational excellence
  • Proven ability to translate business priorities into technology solutions, including automation and analytics
  • Expertise in process design, value stream mapping, and digital transformation strategies
  • Strong leadership, executive presence, and communication skills
  • Track record of managing cross-functional teams in matrixed organizations
  • Skilled in project management and business case development
  • Accountability
  • Active Learning
  • Active Listening
  • Business Decisions
Job Responsibility
Job Responsibility
  • Enterprise Transformation Leadership: Define and evaluate key value streams, analyzing costs, performance metrics, and opportunities for improvement
  • Develop roadmaps for transformation
  • Simplification & Digitalization: Identify areas for process automation and digital enablement to streamline operations and improve outcomes
  • Governance & Operating Model: Establish and manage HPE's transformation operating model, including metrics, charters, decision rights, and RACI frameworks
  • Synergy Realization: Track, report, and ensure integration synergies are implemented on time and under budget
  • Cross-Functional Collaboration: Partner with IT, Operations, and Business teams to align strategies and drive execution
  • Team Leadership: Build and lead a high-performing team to drive transformation initiatives
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Vice President of Enterprise Operations

Rackspace is seeking a Vice President of Enterprise Operations, you’ll lead the ...
Location
Location
United States
Salary
Salary:
Not provided
rackspace.com Logo
Rackspace
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree required, advanced degree preferred
  • 15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role
  • Experience with cloud technology companies with enterprise-level clients
  • Familiarity with customer success, technical delivery, and post-sales operations
  • Background in deploying AI/ML technologies for operational use cases
  • Excellent management skills with in-depth knowledge of organization's development design procedures and objectives
  • Ability to develop a vision and guide leadership through the change and implementation process
  • Ability to leverage resources to meet goals and objectives efficiently and effectively
  • Ability to adapt and lead through change
  • Proven track record of scaling enterprise operations in a technology or services environment
Job Responsibility
Job Responsibility
  • Have full leadership responsibility for a company-wide support function, non-core business unit or a region
  • Develop strategic plans for own organizational entity
  • Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes
  • Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction
  • Supervise directors and/or senior managers who have overall responsibility for the operation of their areas
  • Accountable for the financial performance of a support function, non-core business unit or region
  • Influence the allocation of resources across multiple divisions, regions or sub-functions
  • Establish goals and objectives ensuring alignment with business units and corporate strategic plans
  • Evaluate key business and organizational challenges
  • direct the development of new or innovative solutions
  • Fulltime
Read More
Arrow Right

Senior Vice President - Books and Records

The Books and Records Oversight team within Markets Operations primary objective...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12 to 15+ years relevant experience
  • Industry expertise in financial accounting and the operational aspects of books and records management and account management
  • Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable
  • Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment
  • Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements
  • Ability to measure and assess the impact of stress shocks including fat-tailed risks
  • Well-versed in reviewing the dimensions of franchise risk
  • Strong Leadership skills-Operates as a leader
  • Serves as a point of escalation for key issues or time sensitive decisions
  • Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment
Job Responsibility
Job Responsibility
  • Lead and Oversee: Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
  • Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively
  • Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records
  • Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
  • Oversee and co-ordinate all account owner activity across Markets Operations
  • Understand and maintain Operations chart of accounts
  • Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
  • Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
  • Ensure well defined and documented processes are in place for reserve calculations across Markets Operations
  • Identify opportunities to reduce aged exceptions to reduce reserves
  • Fulltime
Read More
Arrow Right

Vice President - Books and Records

The Books and Records Oversight team within Markets Operations primary objective...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 to 12+ years relevant experience
  • Strong command of financial accounting and the operational aspects of books and records management
  • Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable
  • Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment
  • Strong Leadership skills-Operates as a leader
  • Serves as a point of escalation for key issues or time sensitive decisions
  • Ability to respond to challenges with creative solutions, adapts to changing business needs
  • Demonstrated ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature
  • Excellent Communications skills verbal & written
  • Active listening skills
Job Responsibility
Job Responsibility
  • Partner with Line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
  • Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively
  • Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records
  • Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
  • Oversee and co-ordinate all account owner activity across Markets Operations
  • Understand and maintain Operations chart of accounts
  • Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
  • Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
  • Ensure well defined and documented processes are in place for reserve calculations across Markets Operations
  • Identify opportunities to reduce aged exceptions to reduce reserves
  • Fulltime
Read More
Arrow Right

Vice President of Sales

The Vice President of Sales will lead and develop a high-performing sales organi...
Location
Location
United States , Denver
Salary
Salary:
225000.00 - 300000.00 USD / Year
trace3.com Logo
Trace3
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Information Technology, Engineering or related field
  • MBA preferred
  • 10+ years of progressive sales leadership experience within the IT services, solutions, consulting industry (including infrastructure, cloud, security, data and analytics) with at least 5 years in a sales leadership position
  • Experience managing large enterprise accounts, developing strategic account plans, and leading complex deal negotiations
  • Strong background in building or scaling a high-performance sales organization, including recruiting, coaching, and developing top talent
  • Strong leadership, coaching, interpersonal and communication skills
  • ability to inspire, influence and drive results across a diverse organization
  • Deep expertise in pipeline management, forecasting accuracy, sales reporting, and CRM utilization
  • Strong technical acumen, able to articulate complex IT offerings into business outcomes for executive decision-makers
  • Excellent business and financial acumen including forecasting, budgeting, P&L or revenue responsibility, deal structuring
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop the regional sales organization by providing clear vision, setting high expectations, and fostering a culture of performance, accountability, and customer-centric selling
  • Provide effective coaching, communication, and feedback to ensure performance expectations are understood, aligned with regional and company goals, and consistently met
  • Recruit, retain, and develop top sales talent
  • identify skill or resource gaps and implement plans to address them
  • Develop and own the regional sales strategy to achieve wallet share expansion, ambitious revenue, profitability, and year-over-year product and services growth targets across Cloud, Security, Data, Managed Services, Infrastructure, and Contact Center and Collaboration offerings
  • Establish aggressive yet realistic goals for Account Executives and ensure strong pipeline management, deal progression, and forecast accuracy
  • Track and report key sales KPIs including pipeline health, conversion rates, deal size, client retention/expansion, and sales productivity
  • Assist sales teams in developing strategic account plans and sales strategies to drive growth in assigned markets and prospects
  • Collaborate with Operations, Services Delivery, Marketing, and Partner/Channel teams to ensure alignment in go-to-market execution, value propositions, lead generation, and delivery handoffs
  • Act as a liaison between the Region and HQ to communicate priorities, decisions, policies, and updates impacting performance and team engagement
What we offer
What we offer
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off
  • Fulltime
Read More
Arrow Right

Vice President of Payer Strategies

The Vice President, Payer Strategies, a highly strategic leader responsible for ...
Location
Location
United States , Brentwood, Tennessee
Salary
Salary:
Not provided
ardenthealth.com Logo
Ardent Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 10+ years of Managed Care contract negotiation
  • Experience in a complex, multi-facility organization
  • Multi-state experience, preferred
  • Experience working with both provider and payer organizations, preferred
  • Strategic thinking, negotiation expertise, leadership, and healthcare financing knowledge.
Job Responsibility
Job Responsibility
  • Oversee all commercial contracts with Managed Care Organizations (MCOs) and other payers
  • Lead payer negotiations and grow the managed care portfolio
  • Develop Clinically Integrated Networks (CIN) and support Accountable Care Organizations
  • Establish standardized processes for contract negotiation and compliance
  • Monitor legislation impacting payment initiatives and assess enterprise risks
  • Collaborate with corporate teams and division leaders to align goals and optimize resources
  • Mentor and coach division managed care leaders for high performance
  • Fulltime
Read More
Arrow Right

Vice President - Business Development

The Vice President, Sales - Facility Services will develop and direct the overal...
Location
Location
United States
Salary
Salary:
150000.00 - 180000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess one or more of the following: Bachelor’s degree in Business, Marketing, or related field of study with a
  • Associate’s degree in Business, Marketing, or related field of study with a minimum of ten (10) years of sales experience and at least five (5) years in a managerial capacity, preferably in a service-related industry
  • Minimum of eight (8) years of sales experience
  • Minimum of four (4) years of work experience in a managerial capacity, preferably in a service-related industry
  • Proven ability to deliver team success and growing sales
  • able to align multiple strategies and ideas
  • Strategic thinking skills and aptitude for problem-solving
  • Strong oral and written interpersonal communication skills
  • able to build strong interpersonal relationships with peers, leaders, and other senior management throughout the company, be attentive to executives’ needs
  • Reviewing time-frames and budgets
Job Responsibility
Job Responsibility
  • Lead, Inspire and manage the Eastern Regional Sales Team to exceed revenue, growth, and profitability goals
  • Develop and execute a comprehensive sales strategy aligned with Allied Universal’s national objectives
  • Recruit, mentor, and develop a high-performing sales organization focused on results, accountability, and client success
  • Collaborate with Allied Universal divisions and cross-functional teams to cross-sell services, develop competitive proposals, and close high-value deals
  • Stay informed on market trends, competitor activity, and customer needs to refine regional sales strategy and drive innovation
  • Drive new business growth across enterprise and commercial sectors for janitorial and facility services
  • Build and maintain strong executive relationships with clients, prospects, and strategic partners to expand market share
  • Oversee sales forecasting, budgeting, and pipeline management to ensure predictable performance and ROI
  • Manage sales expenses responsibly, ensuring efficiency and compliance with corporate policies
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly
  • Eligible for a bonus opportunity of up to 40% of base salary, with escalators for exceeding goal achievement
  • Fulltime
Read More
Arrow Right