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The Vice President, Dev Ops will be responsible for owning and driving technical and operational initiatives that support Clear Street’s custody operating model across asset classes and business lines. This role sits at the intersection of operations, engineering, and the business, combining deep operational understanding with strong technical fluency and execution.
Job Responsibility:
Serve as a senior Dev Ops leader and point of accountability for operational tooling, workflows, and enhancements across the firm
Partner with Operations, Engineering, Product, and other cross-functional teams to gather requirements, assess impact, identify dependencies and blockers, and drive execution
Own the intake, prioritization, and delivery of work through Ops Accelerators and Vision Tracks, ensuring clarity on scope, timelines, and outcomes
Lead complex issue management and escalation efforts end-to-end, including impact assessment, root cause analysis, stakeholder communication, and resolution coordination
Drive operational risk mitigation through strong controls, documentation, and operating procedures
Identify and implement automation opportunities that reduce manual effort, improve accuracy, and enhance operational efficiency
Partner with engineering teams to influence system design and integrations with an operational, customer, and control-focused mindset
Monitor operational health metrics and proactively identify risks, control gaps, and opportunities for improvement
Support the scaling of operations to new asset classes, business lines, and regulatory requirements
Provide hands-on support during periods of elevated operational activity, incidents, or critical project delivery
Establish clear prioritization frameworks and decision-making processes to manage competing demands effectively
Act as a subject matter expert on custody operations within a self-clearing environment
Requirements:
8-10+ years of experience in the financial or technology industries in an operations, product, data, and/or engineering role
Strong understanding of broker-dealer and custody operations
Demonstrated experience partnering with engineering teams and working with complex technical systems and integrations
Advanced data analysis skills including SQL and experience with data visualization tools (e.g. Tableau, Sigma Computing, Domo, Power BI)
Comfort understanding technical stacks and working with both proprietary and external systems and integrations (e.g. operational platforms, clearing/custody systems, data feeds, APIs)
High degree of curiosity and continuous improvement mindset, with a demonstrated history of driving scalable, efficient solutions
Meticulous organization, project management, and documentation abilities
Ability to operate independently and take ownership of ambiguous problems and resolutions in a fast-moving environment while maintaining sound judgment
Clear and direct written and verbal communicator with the ability to tailor communications to operational, technical, and/or business audiences
Comfortable with Jira and Github
Nice to have:
Knowledge of DTC systems and processes is a plus
Any of the following technical competencies are a plus: AWS S3, MQ, Kubernetes, Linux/Unix, Python, JavaScript, Apache Kafka, Retool, Figma, Postman, workflow automation tools (e.g. Make, Zapier)