Vice President, Deputy Branch Manager

To assist the Branch Manager in driving the Bank ROP requirements by maintaining high level of service standards and internal control requirements. Work jointly with the Branch Manager to ensure achievement of the business objectives from sales as well as service point of view. Assist in creating and maintaining the Branch environment where the team maximises performance & provides highest quality service in line with the Target Operating Model (TOM) as defined by Group. To work closely with various teams – sales, service & teller, in order to achieve a high level of customer satisfaction together with operational efficiency.