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Vice President - DART Oversight - Policy Officer

India, Mumbai · Job Posted March 21, 2025

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Job Description

The Risk Data, Analytics, Reporting and Technology (DART) Oversight - Policy Officer is responsible for the identification, assessment and monitoring of operational risks in the area. This role provides support through driving process alignment to requirements set forth in policies, standards and procedures by: providing analysis & challenge of policy, standards and procedures; development & implementation of tooling to enable centralization and oversight of policy compliance; and implementation of exception reporting and tracking for non-compliance. The DART Policy Oversight Officer will help deliver comprehensive governance for key risk reports, models and their application ecosystem to mitigate operational risk through enhanced risk identification and monitoring.

Job Responsibility

  • Provide analysis & challenge of policy, standards and procedures in the context of DART owned processes (primarily technology, data, finance and risk related policies)
  • Create assessment programs and implement scripts to assess the areas ITGC related practices including use of AI aligned with COBIT framework and best practices
  • Design and produce dashboards, reports and analysis enabling senior management, risk report users, and data providers to manage operational risks associated with their processes
  • Contribute to the analysis and preparation of reports for senior management, regulators, auditors, etc. that detail the state of compliance with policies, standards and procedures
  • Create content and visualizations for executive management, committee, and Board presentations
  • Design and implement effective control processes to ensure accurate and timely reporting of metrics
  • Develops and applies quantitative and qualitative data analysis methods (including code based approaches) to validate data and identify data quality issues
  • Identify and implement automation, data improvement, and consolidation opportunities to continually streamline and standardized dashboards and reporting processes
  • Draft business requirements to direct and oversee development of enhanced dashboard and reporting requirements for development in Technology maintained applications
  • Ensure end to end UAT activities including testing responsibilities and issues resolution are performed timely
  • Liaise between Report Preparers, Technology and Data Officers across departments and regions to ensure effective risk data aggregation and linkage of authoritative source systems
  • Perform deep dives into reporting and data to provide an independent assessment against risk & data aggregation best practices and controls
  • Develop and maintain close working relationships with senior management across Risk, Finance, Technology, Audit and other Control functions

Requirements

  • 8+ years work experience in control discipline (i.e., Risk Management, Technology, Financial Control, Compliance, Audit, Operations, etc.)
  • Experience in planning and executing ITGC reviews, including developing and implementing automated test scripts and exception reporting
  • Experience in Gen AI implementations in a operations, oversight, compliance or audit capacity
  • Experience in developing Tableau or Power BI dashboards, process automation (including e.g. Python, SQL etc.)
  • Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of the organization and locations
  • Self-motivated individual who can take initiative and work independently
  • Solid analytical skills to synthesize, validate, and analyze data and metrics
  • Must demonstrate ability to problem solve, successfully multi-task, and meet demanding deadlines
  • Highly proficient with Excel, PowerPoint, Teams, SharePoint
  • Bachelor's degree/University degree or equivalent experience

What we offer

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • We empower our employees to manage their financial well-being and help them plan for the future
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages

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