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Fox News Media is seeking a senior, strategic, and data-driven Vice President, CRM to own and scale the customer relationship management vision across both brands. This executive leader will be responsible for setting enterprise-wide CRM strategy that drives subscriber growth, engagement, and long-term retention for Fox Nation, while also enhancing audience engagement, loyalty, and monetization across Fox News Channel’s owned and operated platforms and translating those goals to the Fox One subscriber base.
Job Responsibility
CRM Strategy & Executive Leadership
Lifecycle Marketing & Personalization at Scale
Data, Analytics & Executive Insights
Technology, Platforms & Governance
Customer- and Audience-Centric Growth & Innovation
Requirements
15+ years of CRM and/or lifecycle marketing experience
5+ years in senior leadership or executive-level roles
Proven success building and scaling CRM organizations and strategies across subscription-based and/or large-scale media businesses
Deep, hands-on experience with Braze or comparable CRM platforms, including advanced orchestration and personalization
Strong background in data analytics, customer segmentation, cohort analysis, experimentation, and performance measurement
Strategic, enterprise-level thinker with the ability to translate multi-brand business goals into scalable CRM strategies and measurable outcomes
Exceptional leadership, team-building, and talent development skills
Executive-level communication and presentation abilities, with a proven ability to influence and align senior stakeholders
Highly analytical and results-oriented, with strong business acumen and data-driven decision-making capabilities