This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The role's primary responsibilities will be to lead some large initiatives that benefit both the ACS and SBD groups, working cross-functionally across the broader global I&E team, while also coordinating the activities of the extended I&E team based in Lisbon.
Job Responsibility:
Develop and drive the implementation roadmap for the new Knowledge Management system
Responsible for running Knowledge Management infrastructure
Manage 3 teams members focusing on developing and running the Knowledge Management ecosystem
Work with the central Mastercard AI group and ACS teams to prioritize and coordinate the development of AI use cases
Understand and articulate needs for new tools across SBD & ACS
Provide input in the development of the systems roadmap
Coordinate office level activities for I&E team members based in Lisbon
Develop and mentor I&E team members based in Lisbon
Represents I&E team members based in Lisbon in the local office management
Requirements:
Familiarity with Mastercard Services business preferred
Experience in professional services organizations
Comfortable in a fast-paced environment with competing priorities and ambiguity
Excellent communication (written, oral and presentation) and interpersonal skills
Excellent leadership and interpersonal skills
Experience leading and developing high-performing teams
Demonstrated ability to drive results, manage multiple priorities, and thrive in a dynamic, evolving environment