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Serve as the primary tax SME for Citi Wealth, providing authoritative guidance across FATCA, CRS, CARF, IRS Chapters 3, 4, and 61, W‑8/W‑9 documentation, FATCA, NRA and backup withholding, and 1099/1042-S information reporting
Own Wealth‑specific tax interpretations and positions, ensuring consistency with enterprise standards while addressing Wealth client needs and risk tolerance
Act as a senior advisor to Wealth Client Services, Front Office partners, Legal, Risk and Compliance on client communications, disclosures, regulatory explanations, and sensitive tax‑related inquiries
Represent Citi Wealth in enterprise tax governance forums, regulatory discussions, and cross‑business working groups
Provide end-to-end strategic Wealth‑level oversight and governance across the full tax lifecycle for UHNW clients
Identify, analyze, and govern systemic tax exceptions and risk themes
Develop scalable business intelligence, analytics, and AI‑enabled strategies to proactively detect emerging issues
Ensure operational readiness and flawless delivery of cyclical tax events
Serve as a Wealth business escalation authority for complex client, operational, regulatory, and systemic tax issues
Design and oversee exception management and remediation strategies
Own the end‑to‑end regulatory change management lifecycle for Wealth tax obligations
Lead large‑scale remediation initiatives
Ensure timely and effective implementation of new and evolving regimes
Lead, mentor, and develop a high‑performing team of tax operations professionals
Build a sustainable leadership bench through coaching, succession planning, and capability development
Define the future‑state tax operating model
Drive a culture of continuous improvement, risk ownership, and disciplined execution
Champion a data‑driven tax operating model
Partner with Data teams to strengthen data lineage, data quality, data governance, and transparency across tax processes
Identify and implement opportunities to leverage advanced analytics and AI
Evaluate transformation investments with a focus on scalability, control integrity, and return on investment
Act as a tax technology and architecture thought leader, partnering with Technology and Product to design and evolve tax platforms
Own the business and data architecture for tax across the Wealth ecosystem
Translate regulatory requirements into Wealth owned system logic, functional requirements, data attributes, and control design
Oversee third‑party tax vendor relationships
Maintain end‑to‑end accountability for the tax operations control framework
Proactively manage client, regulatory, and reputational risk associated with tax matters impacting UHNW clients
Ensure adherence to Citi policies, global regulatory standards, and industry best practices
Provide executive‑level reporting to senior leadership on operational health, risk posture, remediation progress, and strategic priorities
Maintain cost discipline by balancing risk reduction, automation investment, and vendor strategy
Requirements:
Bachelor's degree in Accounting, Finance, Business, Information Systems, or a related field
7+ years of experience in tax operations, wealth management, financial services, or highly regulated environments
2–3+ years of people leadership experience, including managing senior specialists and/or managers
Deep subject‑matter expertise across IRS Chapters 3, 4, and 61
FATCA, CRS, CARF
W‑8 / W‑9 documentation
NRA and backup withholding
1099 and 1042‑S reporting
Demonstrated experience leading complex regulatory change, remediation, and transformation initiatives
Executive‑level communication skills with the ability to influence across Operations, Technology, Data, Risk, Compliance, Legal, and senior leadership
Nice to have:
Advanced degree (MST, JD) and/or CPA
Hands‑on experience with tax engines, withholding systems, reporting platforms, and complex system integrations
Proven ability to translate tax regulation into enterprise‑scale operating models and system designs
Experience applying analytics, automation, and AI to reduce risk and improve scalability