Vice President, Client Services Job at Mirams Becker (Waterloo)

Vice President, Client Services

Gigantic Playground, a CourtAvenue company, is a creative technology agency focu...

Location

United States , San Diego; Orlando; Los Angeles; Seattle; Chicago; New York

Salary:

Not provided

CourtAvenue

Expiration Date

Until further notice

Requirements

12–15+ years of experience in client services, account leadership, or related roles within a creative technology, digital, or experiential agency
Significant experience leading executive-level client relationships and large, multi-disciplinary accounts
Demonstrated success driving organic growth and long-term partnerships across complex client organizations
Experience working closely with senior leaders across strategy, creative, technology, and operations
Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)
Comfort operating in a fast-paced, high-growth agency environment with senior-level accountability
Ability to travel as needed to support key clients and partnerships

Job Responsibility

Own executive-level client relationships across Gigantic Playground’s most strategic accounts, and CourtAvenue network, serving as a trusted partner and advisor to senior client leadership
Define and guide overall client strategy focused on innovation, long-term growth, and sustained partnership value
Drive organic growth across key accounts by identifying expansion opportunities, shaping new initiatives, and converting strategy into revenue
Partner closely with executive leadership, Operations, and Delivery teams to align client strategy with agency capabilities, capacity, and financial goals
Build account leadership and client services teams, setting standards for excellence in client engagement, delivery collaboration, and relationship management
Guide and approve Statements of Work (SOWs), renewals, and account expansions in partnership with operations and finance leadership
Serve as senior escalation point for complex client issues, ensuring proactive resolution and long-term relationship strength
Represent Gigantic Playground at the executive level with clients, partners, and industry stakeholders
Mentor and develop senior client leaders, fostering a culture of accountability, optimism, and growth-oriented thinking
Help shape agency positioning, go-to-market strategy, and thought leadership in collaboration with marketing and executive leadership

Fulltime

Senior Vice President, Client Executive - Investor Services

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in a global financial institution with experience in Client Relationship management experience
Experience of managing by influence and demonstrated ability to manage complex issue resolution
Self-starter, good problem solver, results oriented
Proven track record of cross selling skills
Ability to take ownership and execute solutions with appropriate urgency
Excellent written and verbal communication skills and the confidence to handle external meetings and discussions with Clients
Client Executive must have an in-depth level of knowledge of the Custody and Funds industry, the client segment and good cross product knowledge of the services provided by Citi and the ability to bring all elements together seamlessly thus delivering the right solution for the client
The ability to multitask and constantly assess and change priorities in line with the demands of the business and Client base
Willingness and motivation to maintain a steep learning curve, keeping in tune with the business, client demands and global market developments
A strong understanding of the regulatory, risk and control environment impacting our business

Job Responsibility

Relationship Management: Build long lasting trusted client relationships – be a trusted advisor, act as clients advocate within Citi
Leads and coordinates negotiation of all legal contracts and business / risk updates (with oversight from Legal and Product)
Provides client with thought leadership on regulatory, industry and product solutions
Work in partnership with Citi teams and the client to ensure Citi is a top provider for the client
Understands existing and future products to propose recommendations
Ultimately responsible for Knowing the Client (KYC) and all associated approvals
Financial: Client facing role responsible for the retention of existing revenue and generating of new revenue with their client through cross-selling
Understanding the client wallet, driving organic growth and the identification and execution of cross sell opportunities
Accountable for client profitability and efficiency
Negotiates pricing and terms for new products (in partnership with the Product organisation)

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Quant Prime Services Client Service Assistant Vice President

Embark on this exciting opportunity as an Assistant Vice President in our Quant ...

Location

China , Hong Kong

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong knowledge of low latency trading technologies
Practical experience with FIX protocol
Ability to automate and analyse large datasets
Experience in electronic trading environments
Advanced analytical skills
Equity market knowledge
Korean language fluency will be highly advantageous

Job Responsibility

Execute trades and manage risk within a defined portfolio of financial instruments
Stay informed about market trends and developments to make informed trading decisions
Execution of buy and sell orders or pricing of liquidity in various financial instruments while adhering to the bank's trading strategies and risk parameters
Monitoring and analysis of global financial markets, economic indicators, news, and geopolitical events to identify trading opportunities and assess market risks
Management and monitoring of the risk associated with the trading portfolio and ensuring compliance with regulatory and internal risk management guidelines
Collaboration with research analysts and other teams to gather insights and information for trading decisions
Oversee start of day trading system readiness
Monitor intra day order flows
Manage trading exceptions and incident escalation
Work closely with Technology, Compliance, Trade Surveillance, and Operations to resolve trading issues

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days onsite
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
Geographic reach, wide variety of functions, businesses, roles and locations
Chance to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility

Fulltime

Vice President, Client Service (Google)

This is a critical leadership role at the centre of Kantar’s Media business, par...

Location

United States , Boston

Salary:

145000.00 - 195000.00 USD / Year

Kantar

Expiration Date

Until further notice

Requirements

Media measurement expertise
Ad tech ecosystem experience, working with platforms like Google, Meta, TikTok etc., and understanding how they operate as both brands and media platforms
Proven senior leadership experience in client service or programme delivery, including commercial + solution-based thinking (cross-sell/upsell)
Strong track record managing complex, cross-functional and multi-region programmes
Experience working with media, technology, or data-led solutions, including exposure to AI or API delivery
Exceptional communication and relationship-building skills with senior stakeholders
Strong commercial acumen, including budget oversight, forecasting, and pipeline management

Job Responsibility

Lead senior client engagement, building trusted relationships and driving strategic conversations with key stakeholders
Oversee delivery of complex, multi-region programmes, ensuring quality, consistency, and commercial success
Identify and drive new business opportunities, contributing to proposals and thought leadership development
Partner across teams to deliver innovative solutions, including AI and API-based products
Establish clear operating rhythms, aligning global teams and ensuring effective communication and governance

What we offer

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement
Commuter benefits
Unlimited PTO

Fulltime

Negotiator, Global Contract Services - Vice President

Step into the role of a Negotiator, Global Contract Services - Vice President, w...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

A Bachelor's or Master's Degree in Law
Expertise in negotiation of financial markets contracts such as the ISDA Master Agreements (including IM and VM credit support annexes), GMRA, MRA, GMSLA, MSFTA, FXPB, Equities Prime Brokerage suite
Strong grasp of industry netting & collateral opinions, regulatory requirements and jurisdictional nuances, e.g. IM /VM requirements under various regulatory regimes
Ability to expertly manage a negotiations portfolio, support team members in managing client negotiations, perform supervisory checks for the team highlight gaps in approvals obtained, drafting, processes or interaction between systems used in the process
Ability to assess documentation templates, current processes, systems or approvals and provide workable solutions/alternatives, whether to stakeholders or within the team
Experience in managing projects within a clearly defined framework with an emphasis on strong commercial management alongside quality and timely legal deliverables
Strong leadership, communication, time management and organizational skills with risk & controls mindset
Openness to flexible work hours

Job Responsibility

Risk mitigation
managing strategic transactions
overseeing business contracts
drafting, negotiating and executing master and collateral agreements and ancillary documentation (e.g., ISDAs, GMRAs, GMSLAs, Futures Agreements) for our global Markets client-facing franchise
conducting diligence
negotiating with clients directly
engaging extensively with internal stakeholders such as credit risk, sales and trading, collateral management, treasury, tax and client onboarding
ensuring that the Transaction Services and Documentation activities are conducted in compliance with applicable laws and regulations
coordination with internal and external stakeholders, including legal counsel, credit risk management, and other departments
creation, review, negotiation and management of legal documents such as loan agreements, security documents, and other transactional documents

Fulltime

Vice President, Client Care And Experience

Location

Canada

Salary:

170000.00 CAD / Year

Mirams Becker

Expiration Date

Until further notice

Requirements

Minimum of 10 years' related experience in progressive leadership roles, including at least five years of senior leadership experience within a community or health care environment
Master's degree in a regulated health or social service profession, education, or equivalent required
Current registrant in good standing with a recognized regulatory college, such as the College of Social Workers and Social Service Workers, College of Nurses of Ontario, College of Occupational Therapists of Ontario, or equivalent
Extensive knowledge of the social and health services field, including trends, community needs and issues, funding and grant sources, regulatory frameworks, and front-line service delivery systems
Knowledge of supportive housing, complex care, seniors' services, personal support services, mental health, substance use, and home care
Comprehensive knowledge of relevant legislation and regulatory requirements
Demonstrated experience supervising senior-level staff and building leadership capacity across complex teams
Strong ability to communicate, influence, and build alignment across multiple stakeholders, including clients, families, staff, partners, funders, government, and sector leaders
Proven ability to develop, direct, and evaluate service provision, including new models of care that respond to client, community, and organizational needs
Skilled in project and change management, with the ability to guide teams through evolving priorities, new initiatives, and service transformation

Job Responsibility

Operational leadership of client care across LOFT's supportive housing, specialized services, complex care, and home care portfolios
Ensure the delivery of safe, high-quality, person centred services that align with organizational priorities, best practices, and applicable regulatory and accreditation requirements
Translate LOFT's client care strategy into integrated operational execution, driving consistency, innovation, continuous improvement, and measurable outcomes across service lines
Strengthen coordinated care delivery, workforce readiness, service quality, risk preparedness, and system alignment across the organization
Strategic leadership, people leadership, innovation and continuous improvement, client and caregiver experience, resource management, service delivery standards, quality and professional practice oversight, operational risk management, emergency preparedness, and funder and stakeholder accountability
Provide leadership in advancing LOFT's client experience standards, strengthening service delivery audit and oversight processes, supporting budgeting and forecasting, and ensuring client care operations are positioned to meet emerging needs across health, housing, and social services environments

Vice President - Client Tax Operations

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Finance, Business, Information Systems, or a related field
7+ years of experience in tax operations, wealth management, financial services, or highly regulated environments
2–3+ years of people leadership experience, including managing senior specialists and/or managers
Deep subject‑matter expertise across IRS Chapters 3, 4, and 61
FATCA, CRS, CARF
W‑8 / W‑9 documentation
NRA and backup withholding
1099 and 1042‑S reporting
Demonstrated experience leading complex regulatory change, remediation, and transformation initiatives
Executive‑level communication skills with the ability to influence across Operations, Technology, Data, Risk, Compliance, Legal, and senior leadership

Job Responsibility

Serve as the primary tax SME for Citi Wealth, providing authoritative guidance across FATCA, CRS, CARF, IRS Chapters 3, 4, and 61, W‑8/W‑9 documentation, FATCA, NRA and backup withholding, and 1099/1042-S information reporting
Own Wealth‑specific tax interpretations and positions, ensuring consistency with enterprise standards while addressing Wealth client needs and risk tolerance
Act as a senior advisor to Wealth Client Services, Front Office partners, Legal, Risk and Compliance on client communications, disclosures, regulatory explanations, and sensitive tax‑related inquiries
Represent Citi Wealth in enterprise tax governance forums, regulatory discussions, and cross‑business working groups
Provide end-to-end strategic Wealth‑level oversight and governance across the full tax lifecycle for UHNW clients
Identify, analyze, and govern systemic tax exceptions and risk themes
Develop scalable business intelligence, analytics, and AI‑enabled strategies to proactively detect emerging issues
Ensure operational readiness and flawless delivery of cyclical tax events
Serve as a Wealth business escalation authority for complex client, operational, regulatory, and systemic tax issues
Design and oversee exception management and remediation strategies

Fulltime

Equities Prime Services, Vice President

Citi's global Prime franchise is establishing a dedicated team in Mumbai — a str...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or master's degree (Master's preferred) in a quantitative discipline — Computer Science, Mathematics, Statistics, Financial Engineering, Economics, or a related field
Graduates from top-tier engineering institutions (IITs and similar) are strongly encouraged to apply
CFA certification is a plus for finance-focused roles
8+ years of experience in financial services, Prime Brokerage, Futures & Derivatives Clearing, Equities, Fixed Income, quantitative trading, or financial resource management
Demonstrated experience in one or more of the following: front office risk management, quantitative analysis, data science, financial resource management, or trading desk strategy
Prior exposure to hedge fund strategies, counterparty risk, or Prime Brokerage platforms is advantageous
Experience engaging with regulators, credit risk teams, or cross-functional stakeholders in a global investment bank is preferred for senior roles
Financial Systems: Knowledge of Bloomberg, booking systems, and P&L systems
Markets Knowledge: Solid understanding of global financial markets, trading products, and their associated risks
familiarity with equities, fixed income, and derivatives

Job Responsibility

First line of defense function mitigating risks introduced by counterparties across Futures, Prime Brokerage, and Equity Delta One business lines
Design, develop, and maintain advanced quantitative models, algorithms, and analytical tools to support trading desks and senior management decision-making
Monitor and strategically manage key regulatory metrics including RWA, GSIB scores, NSFR, and LCR
advise trading desks on capital and liquidity implications
Build and enhance the Prime Intelligence platform — delivering P&L analytics, book colour, client scorecards, and performance benchmarking across Prime Services
Conduct deep-dive data analysis into market data, trading patterns, portfolio characteristics, and inventory movements to identify opportunities for efficiency gains and risk reduction
Develop and backtest sophisticated algorithms for automated inventory management, pricing, and execution
Prepare client returns analysis, assist with pricing financing terms, and monitor key book metrics and profitability drivers
Collaborate cross-functionally with Sales, Trading, Technology, Risk, Treasury, Legal, and Compliance to translate business requirements into technical solutions
Communicate complex analytical findings clearly to both technical and non-technical stakeholders, including senior management, clients, and regulators

Fulltime

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Vice President, Client Services

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