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Vice President, Business Risk and Controls officer – Unsecured Lending

United Arab Emirates, Dubai · Job Posted April 26, 2025

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Job Description

The Business Risk and Controls officer is responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks for Credit Card and Assets products offered under Wealth business. Individual occupying the role will proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities. Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm’s Risk Appetite.

Job Responsibility

  • Support the design and development of Citi's comprehensive controls program for unsecured products
  • Support assessment of the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes for unsecured lending business
  • Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
  • Coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite
  • Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
  • Collaborate with key stakeholders to assess potential risks and develop risk mitigation activities for unsecured lending products to define the acceptable level of risk across various areas of operation
  • Partner with business and related functions in the coordination of regulatory change management process
  • Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
  • Collaborate with business and functions to understand the control processes and identify potential areas for improvement
  • Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
  • Support providing regular updates to senior management on the performance of the controls assessment and design for unsecured lending products
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
  • Partner with business and related functions in the coordination of internal audits and regulatory reviews and provide necessary support with audit and examination deliverables, tracking of engagements, monitoring of issues and CAPs raised as part of the audit process, etc ensuring coverage for Unsecured product coverage
  • Unsecured lending product controls function coverage for global risk management programs e.g. EUC, Models, Operational loss management and lead for risk & controls programs e.g. New Product Approval, Digital Monitoring Tools, Lessons learned exercises

Requirements

  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Bachelor's/University degree, Master's degree preferred

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