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Vice President, Business Operations & Strategy - Healthcare

United States, Juneau · Job Posted March 25, 2026
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Job Description

The Vice President of Business Operations & Strategy is a senior system-level leader responsible for the strategic direction, financial stewardship, operational excellence, and performance oversight of Food & Nutrition Services (FNS) and Environmental Services (EVS) across a multi-hospital health system, affiliated specialty centers, and a network of outlying clinics. This position will also function in a hands-on role individually managing both local and remote locations. This executive ensures consistent quality, patient experience, regulatory compliance, and cost-effective operations. The VP leads systemwide transformation initiatives to optimize service delivery, enhance financial performance, and modernize operations across all facilities.

Job Responsibility

  • Develop and execute a multi-year strategic plan for FNS and EVS aligned with financial, operational, and growth objectives of the health system
  • Standardize service delivery, performance frameworks, and cost models across hospitals, specialty centers, and outpatient clinics
  • Evaluate market trends and emerging technologies to inform long-term investment and operational strategies
  • Oversee daily operations and ensure consistent service delivery across multiple hospitals and regional clinics
  • Develop systemwide KPIs and dashboards integrating financial and operational metrics
  • Lead continuous improvement and resource optimization initiatives to reduce waste, streamline workflows, and improve margin performance
  • Own all financial aspects of FNS and EVS, including multi-site budgeting, forecasting, capital planning, and long-range financial modeling
  • Analyze cost structures, identify savings opportunities, and implement strategies for labor efficiency, supply chain optimization, and cost-per-unit reductions
  • Negotiate and manage vendor contracts to achieve systemwide financial value, quality performance, and budget alignment
  • Provide financial insights and recommendations to executive leadership and the Board to support strategic decision-making
  • Lead and mentor system directors, regional managers, and support service teams across diverse locations
  • Build a culture of financial accountability, service excellence, and operational ownership
  • Implement workforce strategies that improve productivity while maintaining quality, patient experience, and staff engagement
  • Partner with clinical leaders, ambulatory leadership, finance, supply chain, facilities, infection prevention, and patient experience to align support services with system priorities and resource constraints
  • Lead systemwide initiatives involving capital investment, operational redesign, and regulatory readiness
  • Ensure support services contribute positively to organizational goals such as length of stay, throughput, and overall patient satisfaction
  • Drive modernization of food service programs, including enhanced patient dining, retail strategy, and nutrition-focused initiatives
  • Advance EVS innovations such as automated cleaning technologies, sustainability programs, and infection prevention enhancements
  • Implement digital tools, analytics platforms, and dashboards to improve financial visibility, operational transparency, and decision-making

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Hospitality Management, or related field required
  • Master’s degree (MBA, MHA, MPH or related discipline) strongly preferred
  • 10+ years of progressive leadership experience in healthcare operations or a complex multi-site support services environment
  • Proven success managing Food & Nutrition Services and/or Environmental Services within a hospital or health system
  • Demonstrated ability to lead financial planning, operational budgeting, cost reduction initiatives, and performance optimization across multiple facilities
  • Managing multiple remote locations is strongly preferred
  • Experience with systemwide integration, shared services models, and cross-functional operations
  • Advanced financial acumen, including budgeting, variance analysis, cost modeling, forecasting, and capital planning
  • Strong analytical skills and ability to translate financial and operational data into actionable insights
  • Expertise in regulatory standards and healthcare compliance
  • Exceptional leadership, relationship building, and change management capabilities
  • Ability to lead in a matrix environment and influence stakeholders across diverse locations
  • Commitment to patient-centered care, service excellence, and continuous improvement

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