Vice President, Business Administration Job at Mastercard

Vice President, Business Administration

Mastercard

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Job Description:

The Vice President, Business Administration & Strategic Programs is accountable for enterprise scale program leadership, business administration, and strategic execution for the Care organization. This role operates as a senior integrator across the Care Leadership Team, ensuring alignment between strategy, operating plans, investments, and execution. The position drives disciplined delivery of large, complex initiatives while strengthening operating rigor, performance management, and leadership effectiveness across Care

Job Responsibility:

Lead Care’s strategic planning, annual operating plans, and multi year roadmaps in partnership with Finance and Care Leadership
Own Care business administration, including planning cycles, operating rhythms, leadership forums, prioritization, and decision hygiene
Translate enterprise and business unit strategy into executable initiatives with clear scope, milestones, dependencies, and success measures
Ensure alignment between strategic priorities, funding, capacity, and execution sequencing
Own delivery of large, cross functional, and high impact programs across Care and adjacent organizations
Establish and enforce execution discipline through standard governance, metrics, and inspection mechanisms
Optimize execution methodologies, tooling, and resource models to improve predictability, speed, and outcomes
Manage multiple complex initiatives concurrently, adjusting priorities as business needs evolve
Define, monitor, and improve Care and departmental KPIs and scorecards
Use data and insights to drive corrective actions, trade offs, and continuous improvement
Actively inspect delivery plans, execution metrics, and risks
intervene where performance deviates from expectations
Lead escalations and resolution across organizational and leadership levels
Maintain deep understanding of the Care business model, operating architecture, platforms, integration patterns, and enterprise capabilities
Leverage company wide assets to design scalable, efficient solutions to customer and operational challenges
Evaluate decisions for downstream impact across processes, technology, controls, employee experience, and customer outcomes
Proactively identify risks and opportunities affecting program outcomes, operating health, or strategic objectives
Ensure dependencies, assumptions, and trade offs are visible and actively managed
Support leadership decision making by framing options, implications, and recommended paths forward
Build strong, trusted relationships with internal customers and partners across Technology, Product, Operations, Finance, and Enterprise teams
Define engagement models and inspection mechanisms to ensure delivery aligns with expectations
Drive continuous improvement through structured feedback loops with internal customers
Provide thought leadership on strategy execution, operating effectiveness, and transformation
Serve as a trusted advisor to senior leaders, shaping narratives, materials, and recommendations
Contribute beyond Care to broader organizational initiatives and enterprise priorities

Requirements:

Experience leading large, complex, cross functional programs at enterprise scale
Strong background in business administration, operating models, and performance management
Demonstrated ability to operate in executive leadership teams and influence without direct authority
Deep analytical, systems thinking, and execution discipline
Proven people leader with a track record of developing high performing leaders