Vice President and Branch Sales Manager, HSBC

HSBC

Location:
India, Bangalore

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC Group is looking for a Vice President and Branch Sales Manager in Bangalore, India. The role involves leading and mentoring a team to achieve business objectives, ensuring high compliance standards, and driving financial reviews and need-based sales. You will lead customer relationship strategies, manage PRMs, and oversee operational and compliance controls. The role demands strong leadership, sales, problem-solving, and interpersonal skills.

Job Responsibility:

Lead PRMs, in line with the processes and activities in the WPB Operating Model and other operational guidelines to achieve consistency of management of our people and delivery of service and sales to HSBC customers
Monitor and act on sales activity management information and other internal information tools, using them to coach your team and achieve the business goals
Leading the team to make them effective relationship managers
Identify and act on factors that would increase local competitiveness
Lead your team to deliver the key performance indicators (KPIs) and plan and ensure growth of WPB business for branch in line with INM strategic Plan / AOP projections
Grow the share of wallet of customers being managed through effective and proactive customer contact management
Increase the Wealth Management Services within the database by driving the concept of Financial Review & Need Based Sales
Personally manage the application of EDRAS, client funnel management and sales quality standards
Implement customer relationship and proposition strategies
In conjunction with your team build a prominent profile in the community in which you are based in a way that builds HSBC’s reputation and brand
Support the WMs to resolve customer complaints in partnership with the Branch Service stream
Mobilize Branch activities to generate leads and create increasing awareness for the FPS
Enhance clients trust in the banks capability of meeting their needs
Ensure awareness of TCF principles and observe the same in spirit
Lead and manage the PRM team
Drive a high performance culture through robust objective setting, performance reviews and action to address poor performance
Evaluate performance against KPIs and make discretionary incentive recommendations in line with the Group incentive plans
Train, maintain and develop your team to a level appropriate for the business and in line with country training plans
Recruit and onboard high caliber individuals in line with headcount and resourcing plans
Maintain and enhance personal and team knowledge and skills through sharing best practice for creating an exceptional customer experience
Hold regular team and one-to-one meetings with team members to share priorities, establish focus, coach and address risks & issues
Role-model HSBC values and create an inclusive work environment which embraces diversity and fosters engagement
Demonstrate connectivity to other teams and actions which benefit the Group above local interests
Use technical expertise and business understanding to improve customer satisfaction and RM performance

Requirements:

Proven ability in team leadership and management
Proven ability in Retail distribution
Proven ability in relationship management in the Retail sector
Demonstrate behaviours consistent with HSBC Values
Proven adherence to controls and compliance with no significant breaches
Expertise in financial planning and related systems and processes
Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating
Coaching sales techniques, best practice and sales management on a team and one to one basis
Planning and organising skills
Analytical skills
Problem solving skills
Attain appropriate professional and regulatory qualifications as required by the local market
Attain any internal standards as required by market
Post graduation with minimum 5 to 10 years of experience
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

What we offer:

Opportunities for continuous professional development
Flexible working and opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 30, 2025

Expiration:
September 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Vice President and Branch Sales Manager

HSBC

Location:India, Bangalore

Category:Banking

Contract Type:Employment contract