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We're looking for a VP of Mountain Experience. This role oversees Lift Operations, Lift Maintenance, Ski Patrol, Vehicle Maintenance, Grooming, Snowmaking, Terrain Parks, Safety, Electrical, and Grounds. More than that, it's the person who sets the cultural tone for everything guests feel when they're on this mountain. If you lead by taking care of your people first, believe that presence and character matter as much as operational skill, and can articulate a personal leadership philosophy you've actually lived — we want to hear from you.
Job Responsibility
Serve as the division's lead on risk management
Monitor the day-to-day and strategic operations of the Mountain Experience division
Own the division's operating and capital budgets
Lead the planning and execution of on-mountain capital improvements
Maintain all mountain facilities and infrastructure through consistent inspection and proactive corrective action
Create, implement, and refine standard operating procedures and service standards
Represent the Mountain Experience division to senior resort leadership and Boyne corporate
Understand the mountain's energy systems and actively work to reduce costs without compromising the guest experience
Keep the General Manager informed
Requirements
Significant hands-on leadership experience at a manager level or higher in mountain or resort operations is required
A degree (associates or higher) is valued but does not replace demonstrated experience leading teams in this environment
The ideal candidate will have senior manager level experience overseeing at least three operational departments for at least two years
Valid Driver's License and ability to pass motor vehicle records check
Current CPR/AED certification within 6 months of hire
First Aid certification, or higher, within 6 months of hire
Obtain OEC/EMT certification within one year of hire
Must be able to ski/ride proficiently at an intermediate level or higher
Have a proven track record of maintaining a calm, professional demeanor in stressful situations
Friendly, personable, and empathetic
Passionate about winter sports, the outdoors, and/or hospitality
Have excellent written and verbal communication skills (English)
bi-lingual desired
Able to work a flexible schedule, including weekends, with varying hours based on season and project demands