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The Risk Data, Analytics, Reporting and Technology (DART) Oversight - Policy Officer is responsible for the identification, assessment and monitoring of operational risks in the area. This role provides support through driving process alignment to requirements set forth in policies, standards and procedures by: providing analysis & challenge of policy, standards and procedures; development & implementation of tooling to enable centralization and oversight of policy compliance; and implementation of exception reporting and tracking for non-compliance. The DART Policy Oversight Officer will help deliver comprehensive governance for key risk reports, models and their application ecosystem to mitigate operational risk through enhanced risk identification and monitoring.
Job Responsibility:
Provide analysis & challenge of policy, standards and procedures in the context of DART owned processes (primarily technology, data, finance and risk related policies)
Create assessment programs and implement scripts to assess the areas ITGC related practices including use of AI aligned with COBIT framework and best practices
Design and produce dashboards, reports and analysis enabling senior management, risk report users, and data providers to manage operational risks associated with their processes
Contribute to the analysis and preparation of reports for senior management, regulators, auditors, etc. that detail the state of compliance with policies, standards and procedures
Create content and visualizations for executive management, committee, and Board presentations
Design and implement effective control processes to ensure accurate and timely reporting of metrics
Develops and applies quantitative and qualitative data analysis methods (including code based approaches) to validate data and identify data quality issues
Identify and implement automation, data improvement, and consolidation opportunities to continually streamline and standardized dashboards and reporting processes
Draft business requirements to direct and oversee development of enhanced dashboard and reporting requirements for development in Technology maintained applications
Ensure end to end UAT activities including testing responsibilities and issues resolution are performed timely
Liaise between Report Preparers, Technology and Data Officers across departments and regions to ensure effective risk data aggregation and linkage of authoritative source systems
Perform deep dives into reporting and data to provide an independent assessment against risk & data aggregation best practices and controls
Develop and maintain close working relationships with senior management across Risk, Finance, Technology, Audit and other Control functions
Requirements:
8+ years work experience in control discipline (i.e., Risk Management, Technology, Financial Control, Compliance, Audit, Operations, etc.)
Experience in planning and executing ITGC reviews, including developing and implementing automated test scripts and exception reporting
Experience in Gen AI implementations in a operations, oversight, compliance or audit capacity
Experience in developing Tableau or Power BI dashboards, process automation (including e.g. Python, SQL etc.)
Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of the organization and locations
Self-motivated individual who can take initiative and work independently
Solid analytical skills to synthesize, validate, and analyze data and metrics
Must demonstrate ability to problem solve, successfully multi-task, and meet demanding deadlines
Highly proficient with Excel, PowerPoint, Teams, SharePoint
Bachelor's degree/University degree or equivalent experience
What we offer:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life, including generous paid time off packages
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