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This position offers an exciting opportunity for a seasoned leader to guide clients through high-stakes crises and strategic challenges while overseeing a team of crisis management professionals.
Job Responsibility:
Serve as the senior strategic advisor on all crisis and issues management matters, guiding clients through high-profile and high-risk situations
Lead the development of long-term crisis preparedness strategies
Oversee the creation and execution of tailored crisis communication plans, including media statements, stakeholder messaging, Q&As
Build and maintain strong relationships with senior executives at client organizations
Lead the agency’s media strategy in times of crisis, working closely with journalists and media outlets
Lead proactive issues monitoring efforts and crisis forecasting for clients
Partner with internal teams (social media, legal, digital, government affairs, etc.) to ensure integrated and holistic crisis response strategies
Oversee the design and delivery of crisis communication training programs for client teams
Represent the agency in high-profile industry forums, conferences, and media engagements
Requirements:
10+ years of experience in public relations
At least 7 years focused on crisis and issues management in a leadership capacity
Proven expertise in guiding clients through high-profile crises, including issues management, reputation recovery, and proactive risk mitigation
Exceptional leadership and management skills, with the ability to mentor, develop, and inspire a high-performing team
Extensive experience working with senior executives and advising C-suite leadership on crisis management, media strategy, and corporate reputation
In-depth knowledge of crisis communications principles, including the use of social media during crises, legal considerations, and government affairs implications
Strong media relationships and a track record of successful media outreach and crisis management under pressure
Superior written and verbal communication skills, with the ability to distill complex issues into clear, concise messages for diverse audiences
Ability to think strategically while executing tactically in high-pressure environments
A deep understanding of the digital landscape, including social media management and online reputation management during crises
Experience in designing and implementing crisis communication training programs and simulations for clients
Strong project management skills and the ability to manage multiple, high-priority clients and issues simultaneously
Nice to have:
Advanced degree in Communications, Public Relations, or a related field
Experience in government relations or public affairs as they relate to crisis management
Proficiency with crisis communications software and media monitoring platforms
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