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Vice President - Client Marketing Analytics

https://www.citi.com/ Logo

Citi

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Location:
India

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Client Marketing Analytics team transforms data into actionable insights to optimize marketing strategies across Citi's various channels and lines of business. We focus on maximizing client engagement and ROI through data-driven decisions. This role is based out of Analytics & Information Management (AIM), Citi's in-house analytics center.

Job Responsibility:

  • Manage marketing partnerships, evaluate campaign performance, and optimize ROI
  • analyze event data to assess impact on client engagement and ROI, providing recommendations for future events
  • analyze client engagement across digital platforms and social media, optimizing content placement for acquisition and engagement
  • develop and maintain dashboards to monitor marketing performance and deliver real-time insights
  • enhance reporting capabilities using advanced platforms
  • identify and recommend future marketing strategies
  • continuously improve processes leveraging Generative AI tools (e.g., Genesis, Github)
  • translate data into actionable insights regarding consumer behavior, driving targeting and segmentation strategies
  • communicate findings to business partners and senior leaders
  • ensure data analysis informs marketing investment decisions and plan activities
  • analyze marketing program performance and business initiatives, including forecasting key indicators
  • partner with internal and external stakeholders to build, implement, track, and improve decision strategies
  • develop and implement data-driven recommendations using analytical and segmentation methodologies
  • integrate profitability drivers to make pricing and offer recommendations
  • perform ad-hoc analytical requests
  • manage, evaluate, and mentor a team of analysts, including performance reviews, compensation, and staffing decisions
  • appropriately assess risk in business decisions, ensuring compliance with applicable laws and regulations

Requirements:

  • Master's or Bachelor's degree in a quantitative field (Engineering, Technology, Computer Science) with 10+ years of experience in analytical solutions delivery and team leadership
  • MBA with a specialization in Analytics or Marketing is welcome
  • proven ability to lead and mentor analysts
  • strong analytical and problem-solving skills
  • experience with large datasets, data warehousing, and data extraction techniques
  • excellent communication and interpersonal skills
  • experience in Marketing Analytics, Marketing Effectiveness, Marketing Measurement & Optimization
  • financial services experience (Investment analytics, Retail analytics, credit cards, banking)
  • familiarity with marketing automation and web analytics platforms (e.g., Sprinklr, Adobe Analytics)
  • experience with data visualization tools (e.g., Tableau)

Additional Information:

Job Posted:
July 19, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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