Vice President - Branch Head, HSBC

Vice President - Branch Head

HSBC

Location:
India, Vadodara

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The jobholder is entrusted with the responsibility to direct and manage the growth of the Bank's business in one of the HSBC branches in the country. The branch being situated in a prime location of the city, has immense business potential for the WPB business. The principal objective is therefore to continue to grow this Branch to maximise contribution to area profitability in line with the Strategic and Area Operating Plans.

Job Responsibility:

Ensure the growth of RBWM business for the branch in line with INM Strategic Plan / AOP projections
Contributes to area/branch profitability
Monitors and implements best practices across the region
Enhance Bank's market share in its area of operation
Deliver service and support for non-RBWM business that is directed through branch and support cross-business collaboration
Where there is CMB functions, manage interaction effectively
Ensure a consistently high level of product and service delivery across the branch
Develop and maintain good customer relations
Coach the team to achieve business goals and effectively meet customer needs
Ensure effective customer contact management is in place
Contributes to enhancing the Bank’s image and visibility in the market place
Ensure all customer complaints are handled sensitively and efficiently within SLA’s applying the TCF and Bank values
Contribute to subordinate development and boosting branch morale at all times.

Requirements:

Post Graduate
5-10 years of work experience
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

What we offer:

Flexible working
Professional development
Inclusive and diverse environment.

Additional Information:

Job Posted:
August 30, 2025

Expiration:
September 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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