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Vice President - Analytics and Relationship Management Lead

https://www.hsbc.com Logo

HSBC

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Location:
India, Bangalore

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Vice President - Analytics and Relationship Management Lead role involves managing senior-level relationships, leading a team of data experts, and ensuring effective data practices for the Hub. Responsibilities include data governance, risk management, team leadership, and stakeholder communication. The role also contributes to continuous process optimization and ensures regulatory compliance across different systems and frameworks.

Job Responsibility:

  • Frequent liaison with a large range of stakeholders including: Global Businesses & Global Functions, COO, TPRO, Second Line of Defence (2LoD), Group Operations Executives and Regional Forums, Businesses BRCM, RMM, Procurement stakeholders, TPEMs, Risk Domains and Risk Stewards, Internal Audit and External Auditors / Local regulators
  • Sets and executes a plan to deliver data management in line with Global Hub requirements
  • Lead a team of data experts to ensure that the team's objectives are met
  • Ensure that the data team resource has the capacity and skills to meet demand, including identifying and supporting development and training
  • Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes through the use of data and insights
  • Support the effective execution of change within the Hub
  • Provides the leadership team with data that gives confidence in the delivery of quality and service in line with Hub commitments and obligations
  • Where relevant, lead the resolution of findings identified through HSBC internal control audits
  • Management and completion of agreed changes to frameworks operated across the HUBs
  • Working with the leadership team to identifying development needs and provide ongoing training
  • Review of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectives
  • Leads and manages initiatives to embed and maintain a culture where good data management and quality practices prevail
  • Ensure data practices comply with regulations of all locations
  • Ensure good practices in the management of data tools, standards, frameworks and templates
  • Track adherence to policies, frameworks and tooling associated to Data Governance and Data Quality
  • Govern relationships between data elements across different systems
  • Demonstrates the ability to understand and translate strategy into own Function, aligning directions accordingly
  • Provides the highest standards of delivery and embeds this in the team
  • Actively sets stretching goals for self and team and delivers them with courage and tenacity
  • Authentically engages with the team, colleagues and business partners to deliver at pace
  • Makes considered decisions that protect and enhance HSBC values, reputation and business
  • Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners
  • Proven track record in role modelling the Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them

Requirements:

  • Experienced managing senior level relationships
  • Experience within a third party management role preferably within financial services
  • Strong people manager that has experience of achieving great outcomes through a team of very technical resources
  • Prior experience in data analytics, MI, reporting and the communication of such to business and senior stakeholders
  • Prior experience in identifying and creating a framework for continuous technical learning
  • Prior Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm
  • A good understanding and experience of the Global Businesses and Global Functions within a Bank
  • Prior experience of working across 1 or more Risk Domains, is desirable (providing support and guidance to business functions)

Nice to have:

  • Academic qualification: Bachelor’s degree and demonstration of relevant industry experience
  • The HUB will support global businesses and functions, the ability to converse fluently in more than 1 language is desirable
What we offer:
  • A range of flexible working arrangements
  • Family friendly policies
  • Continuous professional development
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 03, 2025

Expiration:
September 10, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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