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Veterinary receptionist

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Animal Trust

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Location:
United Kingdom , Glasgow

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Contract Type:
Not provided

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Salary:

12.60 GBP / Hour

Job Description:

Are you an enthusiastic advocate for animals, driven by the desire to contribute to our overarching goal of ensuring every pet has access to affordable treatment? We're currently seeking a dynamic Receptionist to become an integral part of our team at the Glasgow Clinic. As a Community Interest Company (CIC) and a non-profit organisation, our unwavering commitment prioritises the well-being of patients and their owners over profit. Join us in making a positive impact in the world of pet care. This is an exciting opportunity for someone who enjoys variety, teamwork, and playing a vital role in supporting both clients and clinical staff in a busy, compassionate hospital environment.

Job Responsibility:

  • Welcoming clients and their pets for appointments and maintaining a compassionate and professional attitude at all times
  • Answering telephone calls/queries from clients
  • Handling medication prepared by the veterinary surgeon and handing to clients
  • Working within a team (and at times alone) to ensure the surgery’s reception, waiting area and consultation rooms are maintained to a high standard of clinical cleanliness
  • Dealing with stressed or upset clients and connecting them to the appropriate teams where required
  • Taking payments, registering new clients and addressing client concerns
  • Organisation and restocking of the practice where required
  • Complying with all health and safety procedures
  • Complying with data protection legislation to ensure client and patient confidentiality is maintained at all times

Requirements:

  • Experience of working on a medical or veterinary reception is required
  • Strong organisational skills
  • Ability to work under pressure
  • Experience working with clients in stressful situations
  • Empathy, understanding and communicating
What we offer:

Annual Leave: 5.6 weeks including bank holidays

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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