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At Chewy Vet Care, we’re changing the veterinary care experience! It starts by crafting a culture and environment where veterinary teams can succeed every day. With the launch of our new veterinary practices in early 2024, we are looking for a full-time Veterinary Assistant to join our Healthcare Practice Team. As a clinical team member, you’ll chip in to a practice built from the ground up by veterinarians, equipped with sophisticated equipment and purpose-built technology so that we can practice the best medicine and focus on patient and pet parent care. We offer a customer- and team member-centric atmosphere, together, we deliver care that starts with a visit and lasts a lifetime! We are a comprehensive veterinary practice that delivers personalized, patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We’ll provide competitive benefits, scheduling options that fit different lifestyles, and a collaborative work environment where we can our full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.
Job Responsibility:
Serve to support the practice team, setting the bar for providing high-level, proficient veterinary support care and embodying the Chewy Vet Care culture to work collaboratively with peers and deliver the pet parent WOW experience
Responsible for implementing the outlined policies and procedures, using integrated technology, and delivering consistent and appropriate medical care within the given abilities
Perform veterinary assistant skills to support practice veterinarians, including assistance with operating medical equipment (like lab, radiology, anesthesia, dental) and performing functions that require handling animal bodily fluids and tissues
Demonstrate team support and care for others’ work experiences
Understand and follow the practice’s Standard Operating Procedures (SOPs) and Standards of Care (SOC)
Review invoices with clients and handle client payments
Communicate clearly and respectfully with other Team Members, keeping veterinarians informed in real time on patient updates (in practice, at referral, and under home care)
Be proficient using the PIMS and aid others on the team in their use of the technology
Act responsibly given the pharmacy holdings of the practice and keep controlled substance logs
Assist practice manager with communicating on inventory needs
Clean workspaces after every patient or patient lab sample interaction
Participation in self-development courses and Chewy Vet Care required compliance training
Perform related duties and assignments as directed by management
May be required to work weekends, position may require some travel
Requirements:
Successful completion of an accredited veterinary assistant program is preferred
Demonstrated ability to complete the veterinary assistant skills checklist for Veterinary Assistant
0 - 2 years of experience as a Veterinary Assistant in practice
Experience in veterinary medicine
Passionate about helping people and pets with empathy and excellent customer service focus
Strong ability to connect with clients and demonstrate empathy and compassion
Excellent verbal / written communication, observational, and analytical skills
Must have the ability to work in a fast-paced environment
Standing or walking up to 80% per shift
Frequently lift up to 50 to 70 pounds using an optional team lift
Occasionally lift greater than 70+ pounds using a team lift
Stand, push, pull, carry, squat, and kneel
What we offer:
401k
medical/Rx
vision
dental
life
disability
hospital indemnity
critical illness
accident
parental leave
family services benefits
backup dependent care
flexible spending accounts
telemedicine
pet adoption reimbursement
employee assistance program
discounts including 10% off pet insurance and 20% off at Chewy.com