Veterans Services Officer Job at Massachusetts Municipal Association (Watertown)

Veterans Services Officer

Massachusetts Municipal Association

Location:
United States , Watertown

Category:
Public Sector

Contract Type:
Employment contract

Salary:

89498.00 - 118090.00 USD / Year

Save Job

Apply Position

Job Description:

The city of Watertown seeks a highly qualified, skilled candidate to fill the position of Veterans Services Officer (VSO) in the Human Services Department. The VSO helps veterans and their dependents navigate the federal Veterans Administration and Massachusetts Chapter 115 benefits processes and supports veterans with applications for other local, state, and federal benefits. As part of the Human Services team, the VSO also supports department initiatives related to food access, housing stability, mental health and substance use prevention, disability support, and more, in response to evolving community needs, particularly as they relate to veterans’ services.

Job Responsibility:

Helps veterans and their dependents navigate the federal Veterans Administration and Massachusetts Chapter 115 benefits processes
Supports veterans with applications for other local, state, and federal benefits
Supports department initiatives related to food access, housing stability, mental health and substance use prevention, disability support, and more, in response to evolving community needs, particularly as they relate to veterans’ services

Requirements:

Bachelor's degree in a related field and a minimum of four years of related experience, or any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job
Must be a veteran as defined under Massachusetts General Law and must have experience working with veterans
Must have or be able to attain within six months Veterans Affairs (VA) Accreditation and Massachusetts Veterans Service Officer Certification
Position requires knowledge of local, state, and federal regulations impacting veterans
Strong leadership, communication, and interpersonal skills, with commitment to community engagement and collaboration with internal and external customers

What we offer:

Health insurance (80% employer paid) through the Group Insurance Commission
dental/vision coverage
three weeks’ paid vacation
personal and sick time
pension plan enrollment
flexible spending account
deferred compensation plans

Additional Information:

Job Posted:
May 16, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Massachusetts Municipal Association - All Job Offers

Job Link Share: