Veteran Support Specialist Job at Veterans Inc. (Springfield)

Customer Support Specialist

We are seeking a Customer Support Specialist to support its 311 service operatio...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Veterans Preference
Special preference will be given returning war veterans
Equal Opportunity Employer

Job Responsibility

Serve as a primary point of contact for incoming calls, delivering courteous, professional, and efficient customer support
Assist users with general questions, access needs, and navigation of city-supported systems and services
Guide users through basic processes related to account access and authentication (including MFA-related interactions)
Provide support for common user experiences within Windows 11 and Microsoft Office 365 (Outlook, Teams, Word, Excel, etc.)
Accurately document all interactions, inquiries, and resolutions in the ticketing system
Ensure timely follow-up and clear communication to maintain a positive customer experience
Collaborate with internal teams to escalate or route requests as needed
Maintain a high level of professionalism when supporting users across multiple city departments

Fulltime

Low Demand Program Support Specialist (Veterans Services)

The Low Demand Program Support Specialist works within a 24/7, low‑threshold res...

Location

United States , Boston

Salary:

22.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Associate’s Degree required
3-5 years of experience working with individuals with mental illness, substance use disorders, or other vulnerable populations
Demonstrated knowledge of Harm Reduction, Motivational Interviewing, Trauma‑Informed, and Person‑Centered Care
Proven skills in crisis intervention and de‑escalation

Job Responsibility

Provide direct support within a 24/7, low‑threshold residential program serving Veterans
Maintain program safety by responding to and de‑escalating crisis situations as needed
Utilize harm reduction and trauma‑informed approaches when engaging with program participants
Communicate and document relevant shift information, incidents, and follow‑up actions
Collaborate closely with operations staff and internal program teams to ensure continuity of care
Assist participants by connecting them to referrals and resources to meet immediate needs
Provide coverage or oversight across low‑threshold programs as needed to ensure staffing continuity

Parttime

Peer Support Specialist

Under the supervision of the SPGP Program Manager, the Peer Support Specialist (...

Location

United States , Worcester

Salary:

28.84 USD / Hour

Veterans Inc.

Expiration Date

Until further notice

Requirements

A minimum of a Bachelor's Degree in a related field is required. Documented military experience may be considered in lieu of educational requirements
Experience in peer support, outreach, case management support, or veteran services preferred
Demonstrated ability to engage diverse populations and work in community settings
Outstanding communication and strong interpersonal skills, including techniques for positive motivation, handling difficult people, and teamwork
Knowledge of the assigned community and available resources to persons needing services
Strong organizational and computer skills, including Microsoft Office
Valid driver's license and reliable transportation required, and the ability to travel frequently within the service area
Must be able to successfully pass a CORI/Background records check
Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered

Job Responsibility

Work in tandem with Case Managers to implement individualized service plans and reinforce social support goals through direct peer-to-peer engagement
Cultivate rapport with program participants to encourage engagement in activities that promote a sense of socialization, purpose, and involvement
Maintain consistent communication with Case Managers, providing qualitative and quantitative feedback on Veteran engagement and participation levels
Facilitate a consistent schedule of Internal and Outward-Facing Events of diverse social gatherings, including coffee hours, discussion groups, and educational sessions, featuring guest speakers to enhance Veteran engagement. Maintain a regularly updated social activity calendar for distribution to Veterans
Support the development and implementation of Veteran-led volunteer projects, fostering leadership skills and peer-to-peer social bonds

What we offer

health, dental, vision, 403B, paid time off, short/long term disability and life insurance
BCBS Medical, Dental, and Vision Insurance
Employer Paid Short and Long-Term Disability and Life Insurance
$2500 Medical Opt-Out program if you have medical coverage through another source
Retirement Plan (403B) with a $2000 Match
Flexible Spending Accounts
Tuition Reimbursement Program
Paid Parental Leave

Fulltime

Peer specialist-first responder or veteran

The peer specialist serves as an advocate for first responders, military service...

Location

United States , Oconomowoc

Salary:

Not provided

Rogers Behavioral Health

Expiration Date

Until further notice

Requirements

First Responder or Veteran Status: Must have served in the military with an honorable discharge from military service
Associates degree required, preferably in psychology or a related field
Lived Experience: Have personal experience with overcoming challenges related to military or first responder service and navigating through those challenges
Peer Support Training: Completion of a peer support training program or certification required, preferably with a focus on veterans
Demonstrated Communication Skills: Strong interpersonal and communication skills, with the ability to establish rapport and build trust with fellow service members and Veterans
Demonstrated Empathy and Compassion: Demonstrates empathy, compassion, and nonjudgmental attitude towards individuals facing difficulties

Job Responsibility

Provide peer support virtually
Provide one-on-one and group peer support services to patients who are first responders, military service members and veterans in the virtual environment
Assist patients in navigating the virtual environment to ensure engagement with programming
Advocate for the needs and rights of patients within the healthcare system, social services, and other relevant agencies
Assist patients in accessing and navigating resources and services such as healthcare, housing assistance, employment support, education benefits, and legal aid
In collaboration with the treatment team, provide support to patients experiencing crises
Conduct outreach activities to raise awareness about first responder, military and veteran issues and available support services in the community
Collaborate with other professionals to ensure comprehensive care for patients
Create an environment of respect for peers
Demonstrate understanding of how trauma affects mental health and substance use disorder recovery

What we offer

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

Parttime

New

Associate Executive Specialist I - Military Boots to Banking - Veteran Initiative

Wells Fargo is seeking Associate Executive Specialists, requiring mastery of com...

Location

United States , Charlotte; Irving

Salary:

Not provided

Wells Fargo

Expiration Date

June 18, 2026

Requirements

6+ months of Executive Administration experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Provide a high level of professional support which includes a balance of experienced executive level administrative work, as well as ongoing ad-hoc projects and business initiatives such as planning meetings, tracking deliverables and pulling routine reports
Perform heavy calendaring, complex travel planning, extensive document creation and editing, and preparing expense report submissions
Support projects
Assist with budget planning and compile statistical data for financial planning
Act as information source on group and company policies
Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of the Administrative Support function
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with external customers

Fulltime

!

Recovery Specialist

At Independence Hall, we provide client-centered care and recovery-oriented trea...

Location

United States , Shrewsbury

Salary:

20.00 - 25.00 USD / Hour

Veterans Inc.

Expiration Date

Until further notice

Requirements

Minimum of a high school diploma, GED, or equivalent
Associates degree, LADCII, or LADC Assistant highly preferred
2+ Years experience or education in substance abuse treatment and mental health disorders required
Yoga instruction, art therapy, or meditation training is strongly preferred
MAP, Narcan, or CPI training and certifications are strongly preferred
Must be able to successfully pass a CORI/Background records check
Must be willing to submit to and successfully pass a drug test
Compliance with Veterans Inc. COVID-19 Vaccination Policy
Religious and Medical Exemptions are considered

Job Responsibility

Works with the patient and treatment team to develop substance abuse treatment goals and interventions, based on client's substance abuse/mental health history and current needs
Provides support, resources, education, and both internal and external referrals for services
Oversees client activities to ensure compliance with program activities and agency policies
Provides guidance as needed
Facilitates psychoeducational client groups and group activities
Provides crisis intervention and able to follow specific procedures in emergency situations
Attends and participates in all meetings and maintains audit-ready patient records and program-specific forms in a timely manner, as required
Completes individually assigned program-specific duties and/or responsibilities as assigned

What we offer

health insurance
dental insurance
vision insurance
403B retirement plan
paid time off
short term disability
long term disability
life insurance
$2500 Medical Opt-Out program if you have medical coverage through another source
Retirement Plan (403B) with a $2000 Match

Personal Banker | Military Boots to Banking - Veteran Initiative

Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National ...

Location

United States , Atlanta; Alpharetta; Fayetteville; Kennesaw; Marietta; Smyrna; Tucker; Woodstock

Salary:

Not provided

Wells Fargo

Expiration Date

June 26, 2026

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement
Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals
Support everyday banking needs, including new account openings, service requests, and credit applications
Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards
Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs
Deliver accurate, compliant service while exercising sound judgement within defined risk controls
Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Fulltime

Employment and Training Specialist Grant Lead

Location

United States of America , Lewiston

Salary:

28.84 USD / Hour

Veterans Inc.

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Services, Social Work, or other related field required. Military experience will be considered in lieu of a Bachelor's.
Minimum of two years experience in Human Services, Vocational Rehabilitation, Counseling, Social Work or relevant area required.
Must be able to successfully pass a CORI/Background records check.
Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.

Job Responsibility

Responsible for monitoring grant goals and needs
while also, addressing issues and concerns with Regional Manager within a timely manner.
Monitor and document accurate data into the Veterans Employment & Training Operations and Programs Activity Report (VOPAR) system and abiding by organizational and DOL data needs and requests.
Responsible for understanding grant requirements and achieving goal outcomes as established by Veterans Inc. and DOL/VA.
Responsible for completion and accuracy of necessary grant and contract reporting.
Conducts audits of client files, as necessary, to ensure proper data documentation and audit readiness.
Performs initial intake and assessments of all veterans for acceptance into Veterans Inc. programs.
Assists veterans in developing individual training plans that will fit their specific needs and skills.
Tracks and reports case management progress through case notes and conferences with the manager, completes record keeping/documentation responsibilities for monthly reporting into the agency database, and coordinates with all funding sources.
Understands all Department of Labor's (DOL) Homeless Veterans' Reintegration Program (HVRP) functions and initiatives.

What we offer

Complete Benefits Package ($2500 Medical Opt Out Program, BCBS Medical/Dental/Vision, 403B Match, 27 Days of PTO, Employer Paid Short/Long Term Disability and Life insurance)
BCBS Medical, Dental, and Vision Insurance
Employer Paid Short and Long-Term Disability and Life Insurance
$2500 Medical Opt-Out program if you have medical coverage through another source
Retirement Plan (403B) with a $2000 Match
Flexible Spending Accounts
Tuition Reimbursement Program
Paid Parental Leave

Fulltime

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Veteran Support Specialist

Job Responsibility

Requirements

Nice to have

What we offer

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