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Veteran Support Specialist

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Veterans Inc.

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Location:
United States , Springfield

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Contract Type:
Employment contract

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Salary:

28.84 USD / Hour

Job Responsibility:

  • Intake and assessment, problem identification, diagnosis, treatment planning and implementation, continuum of care, evaluation and follow-up.
  • Provides case management services to a caseload of veterans who are identified as high risk for suicide. This includes meeting with the veteran, developing individualized service plans, collaboration and coordination with programs within the VA, and connections to community based resources when appropriate.
  • Provides follow-up phone calls with Veterans who called the Veterans Crisis Line. The content of these calls can include clinical support, coordination with VA services, assistance enrolling in VA healthcare, providing community based resources, and support to family members of Veterans.
  • Provide suicide prevention consultation services and education on suicide prevention best practices to VA providers.

Requirements:

  • Bachelor's degree in Human Services, Social Work or related field. Masters Degree preferred. Military experience will be considered in lieu of a Bachelor's.
  • Minimum of three (3) years experience in case management, substance abuse prevention, outreach, and/or services to the homeless or veteran populations.
  • Demonstrated knowledge and experience in working with veterans preferred but not required
  • sensitivity to veterans-related needs and issues.
  • Comfort talking about and addressing the topic of suicide on a day-to-day basis.
  • Knowledge and compassion regarding suicide prevention.
  • Ability to communicate effectively with people from varied backgrounds, both orally and in writing.
  • Must be able to successfully pass a CORI/Background records check.
  • Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.

Nice to have:

  • Masters Degree
  • Demonstrated knowledge and experience in working with veterans
What we offer:
  • BCBS Medical, Dental, and Vision Insurance
  • Employer Paid Short and Long-Term Disability and Life Insurance
  • $2500 Medical Opt-Out program if you have medical coverage through another source
  • Retirement Plan (403B) with a $2000 Match
  • Flexible Spending Accounts
  • Tuition Reimbursement Program
  • Paid Parental Leave

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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