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The Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/ess is the guest's first impression of the restaurant. This Host/ess greets guests promptly, courteously, graciously with eye contact and a smile. Utilizing OpenTable, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations. The Host/ess has a complete working knowledge of the menus, menu ingredients, and what is unavailable for that day. A principal role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns, and their maximum workload capacity. The Host/ess is also familiar with frequent guests and knows their names and preferences.
Job Responsibility:
Greet guests promptly, courteously, graciously with eye contact and a smile
take reservations using OpenTable
review daily reservation book
seat guests without reservations
have complete working knowledge of menus, menu ingredients, and daily unavailability
be familiar with server stations, daily assignments, personal timing patterns, and maximum workload capacity
be familiar with frequent guests, their names and preferences
Requirements:
Fluency in reading, writing, and spoken English
continuous standing for up to 8 hours a day
confident, outgoing personality
can-do approach
ability to remain calm under pressure
flexible schedule with ability to work all shifts, weekends, and holidays