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In this role, you will provide Point-of-Sale support for the Legends Venue. You will be responsible for the deployment and tear down of POS terminals, updating sales if needed, administration and internal support of the Company’s PCs, printers and related equipment. Tasks may include end user support, performing PC maintenance, POS Maintenance, upgrades and configurations. Candidates eligible for this position must be customer service-focused, with the ability to work independently and be flexible. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities.
Job Responsibility:
Provide Point-of-Sale support for the Legends Venue
Deployment and tear down of POS terminals
Updating sales if needed
Administration and internal support of the Company’s PCs, printers and related equipment
End user support
Performing PC maintenance
POS Maintenance, upgrades and configurations
Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
Initiates and implement improvements to areas of responsibility
Conduct stadium walk-through to ensure all systems are operational prior to and during all events
Replacement of defective hardware before, during and after events
Diagnoses of software, firmware & hardware errors and breakage
Maintain a thorough knowledge of the organization and adheres to all standards and practices
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
Requirements:
Knowledge in CAT5/6 crimping in different cable configurations (Making LAN cables)
Experience with Active Directory
Experience with POS, preferred Oracle Micros POS
Minimum of an Associate’s degree
Solid analytical and problem-solving skills
Proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
Strong verbal and written communication
Ability to establish and maintain effective working relationships with all internal and external stakeholders
Must be able to adapt to environment changes immediately
Highly effective oral presentation and written communication skills
Working knowledge of Microsoft applications to include operating system, office systems
Ability to be on feet and walk long distances
Ability to lift at least 50 lbs
Customer service-focused
Ability to work independently
Flexible
Ability to work in a fast paced, dynamic work environment with changing work priorities