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Euro London Appointments Logo Euro London Appointments · Customer Service

Venue Sourcing Specialist

United Kingdom, London 30000.00 - 35000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

They are looking for a Venue Sourcing Specialist – German Speaking to join their dynamic team in the London office. As an integral part of their venue search team, you will be responsible for providing operational ownership of key client relationships alongside mentoring and developing other team members delivering high quality end to end venue sourcing to our clients.

Job Responsibility

  • Take operational ownership of key client relationships, collaborating with the Customer Experience Manager / Account Management, understanding the client objectives, their strategic requirements and leading and delivering exceptional levels of service to proactively secure robust partnerships
  • Provide an end-to-end venue sourcing service – including understanding and collaborating with the client to shape the brief, sourcing of suitable venues and locations, negotiation of rates and other contractual terms, creation of proposals and any pre- and post-event support
  • Mentor and support other team members, ensuring that client objectives and messages are managed clearly and proactively throughout
  • Proactively support on client review meetings, ensuring that all client objectives and service levels are understood and consistently met or exceeded. To be suitably qualified in all relevant systems, and processes in line with your client requirements
  • Work with the finance team to ensure that all invoicing and financial matters are delivered to the client in a proactive and efficient manner
  • Continually develop excellent and venue destination knowledge through building positive relationships with key supplier contracts, attending familiarisation visits, destination workshops and webinars

Requirements

  • Proven UK and International Venue and Destination knowledge
  • Excellent communication skills along with a calm, positive and collaborative approach
  • Proven negotiating and contracting experience with external suppliers
  • Comfortable dealing with people at all levels both face to face and by telephone / email
  • Significant experience of working within a customer facing support environment
  • MS Office skills including Excel, you will also have experience of entering and extracting data from databases
  • Flexible and proactive approach to work, able to juggle multiple priorities and projects with resilience under pressure with an ability and willingness, along with the ability to adapt to change
  • You must be fluent in German for this role

Nice to have

  • Venue booking system experience
  • Previous experience of using Cvent

What we offer

  • Life Assurance x2 your annual salary
  • 25 days holiday plus bank holidays
  • Birthday day off
  • Holiday Purchase Scheme - allowing up to 5 additional holidays days
  • Discounted rates on Hotels & Travel
  • Gym & Fitness Discounts
  • Private Healthcare
  • Pension Scheme
  • Company Sick pay
  • Lifestyle Benefits
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