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We are looking for a Venue Sales and Marketing Manager to work with us at RSA House in London. RSA House is the historic home of The RSA, a global charity and community dedicated to creativity for the good of all. The House itself is a unique mix of both world famous historic rooms and modern event spaces. It is a living art gallery, constantly evolving through exhibitions, installations, talks and performances. Alongside our 13 event spaces, RSA House is also home to public facing hospitality and cultural spaces including The Coffee House, Muse our cocktail bar and the RSA Library. We host a wide range of events, from high profile corporate conferences, brand launches and screenings, to awards dinners, receptions, weddings and private celebrations. Every event delivered at RSA House directly supports the work of The RSA. Our internal client is The RSA itself, meaning that commercial success and purpose are closely connected. This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact.
Job Responsibility:
Lead and develop a high performing sales and events team
Manage your own sales pipeline
Drive revenue across corporate, weddings and private events
Ensure standards of service remain exceptional
Lead a team of five, supporting their development, performance and wellbeing
Play a central role in shaping how we use our booking system, Tripleseat
Work closely with the Head of Sales & Marketing to further automate, improve reporting and strengthen our sales processes
Lead on managing and maximising third party hospitality and venue media partnerships
Manage your own sales pipeline alongside the team, contributing directly to monthly and quarterly revenue targets
Lead, coach and develop a team of five across sales and events
Set, manage and review individual and team sales KPIs, conversion performance and pipeline health
Drive new and repeat business across corporate, weddings and private events
Manage key client and agent relationships
Deliver engaging show rounds, proposals and commercial negotiations
Champion and further develop our CRM system Tripleseat across the team
Manage and maximise third party venue and hospitality media partnerships to deliver commercial return
Ensure third party listings and venue profiles are accurate, compelling and up to date
Build strong working relationships with internal RSA client and Company of Cooks colleagues
Requirements:
Experienced sales leader from events, venues or hospitality
Genuinely enjoys developing people as much as delivering results
Smart, thoughtful and kind leader who cares about people
Commercially driven and motivated by results
Inspired by The RSA’s mission and the impact that great events can create beyond revenue
Natural relationship builder who enjoys meeting clients in person
Confident sales leader who enjoys closing business, shaping pipelines and turning opportunity into unforgettable events
Experienced people manager who enjoys coaching, supporting and developing others
Comfortable leading performance and accountability
Solutions focused, practical and curious about how systems and data can make life easier for teams
Passionate about food, drink and hospitality, and proud of delivering outstanding experiences for guests and clients
Brings warmth, energy and a positive, inclusive vibe to the office
Role model our values of being Smart, Thoughtful and Kind in everything you do
What we offer:
Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers