CrawlJobs Logo
Redcape Hospitality Logo Redcape Hospitality · Hospitality and Tourism

Venue Manager

Australia, West Mackay · Job Posted March 12, 2026
Apply Position
Job Link Share

Job Description

Lead it like it’s your own — at the best pub in town and with the backing of a national hospitality leader. At Redcape Hospitality, we’re seeking a passionate, people-first leader to take the helm at the iconic Shamrock Hotel Motel. As Venue Manager, you’ll drive performance across bar, gaming, dining, retail and motel operations while protecting the strong community reputation this venue is known for. With on-site accommodation available (if required) and the Whitsundays within easy reach, this role offers genuine career progression and coastal lifestyle appeal.

Job Responsibility

  • Lead through Redcape’s purpose, values and behaviours to deliver on our key performance metrics
  • Support your Team in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance
  • Work cohesively leading the Venue Leadership Team, taking carriage of general hotel operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience

Requirements

  • Liquor Licensing & Compliance: Ensure full compliance with alcohol laws and RSA requirements
  • Venue Safety & Security: Maintain a safe venue, manage security, and enforce fire and OH&S standards
  • Financial & Operations Oversight: Oversee budgeting, rostering, profitability, and operational efficiency
  • People & Team Leadership: Recruit, train, and mentor staff to deliver high-performance and exceptional service
  • Customer Experience: Drive guest satisfaction, handle feedback, and continually improve service standards
  • Health, Safety & Sustainability: Ensure health, hygiene, and sustainability compliance across the venue
  • Marketing & Promotions: Work with marketing and events teams to boost venue visibility and revenue

What we offer

  • On-site accommodation available (if required)
  • Genuine mentorship, respected industry guidance and clear pathways for progression
  • Extensive training opportunities for professional development and career progression
  • Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
  • An opportunity to engage and give back to the community through our Publinc Communities platform
  • Clearly defined career progression pathway
Redcape Hospitality - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Venue Manager

8 matching positions

New

Venue Manager

Fever is looking for a Venue Manager for the launch of our newest immersive expe...
Location
Location
Indonesia , Jakarta
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong command of English and Bahasa Indonesia, both written and verbal, is essential for this role
  • Demonstrate a highly proactive, hands-on, and self-reliant approach to every working day
  • Demonstrate the ability to coordinate and host live, fast-paced event experiences
  • Manage the overall organization, planning and operations of set-up and teardown sequences linked to each area
  • Coordinate with the local producer for the successful execution of the experience to ensure a positive guest satisfaction
  • Responsible for scheduling and managing all staff through the agency platform and validating employee time sheets
  • Support, onboard, and coordinate backup staff or a direct assistant as needed to ensure continuous operational coverage
  • Promote and maintain the highest standard of customer service through direct, high-energy hosting and guest interaction
  • Resolve customer complaints, concerns & general needs
  • Oversight of the stock and cleanliness of all points of the overall experience
Job Responsibility
Job Responsibility
  • Act as the primary duty manager and solo operator of the experience
  • Manage the overall organization, planning and operations of set-up and teardown sequences linked to each area
  • Coordinate with the local producer for the successful execution of the experience to ensure a positive guest satisfaction
  • Responsible for scheduling and managing all staff through the agency platform and validating employee time sheets
  • Support, onboard, and coordinate backup staff or a direct assistant as needed to ensure continuous operational coverage
  • Promote and maintain the highest standard of customer service through direct, high-energy hosting and guest interaction
  • Resolve customer complaints, concerns & general needs
  • Oversight of the stock and cleanliness of all points of the overall experience
  • Assist in leading Fever training sessions and program development
  • Must understand the technical requirements needed to run and service the experience, and be able to troubleshoot, document, and report technical issues
  • Fulltime
Read More
Arrow Right
New

Venue Manager

We are after an energetic and experienced Venue Manager with a focus on creating...
Location
Location
Salary
Salary:
Not provided
merivale.com Logo
Merivale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years in hospitality management is essential
Job Responsibility
Job Responsibility
  • Build, lead and develop a diverse team
  • Maintain a culture that strives for excellence
  • Deliver exceptional guest experience
  • Provide ongoing training to the team through product knowledge
  • Establish an effective operation rhythm across the venue
What we offer
What we offer
  • Competitive salary
  • Paid parental leave and flexible return to work support for new parents
  • Amazing discounts at 90+ venues
  • Career and development opportunities
  • Employee Assistance Program
  • Employee Referral Program
  • Sponsorship is available for eligible candidates
  • Fulltime
Read More
Arrow Right

Venue Manager

We are seeking an experienced, passionate and highly organised Venue Manager to ...
Location
Location
United Kingdom , London
Salary
Salary:
38000.00 - 40000.00 GBP / Year
ish.org.uk Logo
International Students House
Expiration Date
June 19, 2026
Flip Icon
Requirements
Requirements
  • Proven experience as an Assistant Venue Manager, Venue Manager or Event Manager within live music, entertainment or hospitality
  • Strong understanding of live events and venue operations
  • Experience working with promoters, agents, artists and touring parties
  • Demonstrable success delivering high-profile and high-value events
  • Excellent leadership, communication and organisational skills
  • Strong administrative and financial management abilities
  • Experience with ticketing systems and venue software
  • Excellent customer service and relationship-building skills
  • Ability to remain calm and professional under pressure
  • Commitment to equality, diversity and inclusion
Job Responsibility
Job Responsibility
  • Manage the successful delivery of all events from pre-production through to settlement
  • Advance shows with promoters, production teams and touring parties
  • Oversee venue operations including front of house, box office, cloakroom, bars and security
  • Support and manage venue staff and external contractors
  • Ensure excellent customer service standards and resolve guest issues professionally
  • Brief and debrief staff teams for events
  • Maintain high presentation standards across all venue spaces
  • Complete event settlements, financial reconciliation and reporting
  • Handle venue enquiries, bookings, site visits and diary management
  • Work closely with ISH Venues and internal teams to maximise space utilisation and profitability
What we offer
What we offer
  • 20 days annual leave plus bank holidays, increasing with service up to 25 days
  • Christmas shutdown period
  • Pension scheme (currently SAUL)
  • Company-sponsored health cash plan after probation
  • Interest-free annual travel card loan after probation
  • £3 meal allowance per shift
  • Time off in lieu for overtime worked
  • Fulltime
!
Read More
Arrow Right

Venue Manager

We are seeking an experienced, passionate and highly organised Venue Manager to ...
Location
Location
United Kingdom , London
Salary
Salary:
38000.00 - 40000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as an Assistant Venue Manager, Venue Manager or Event Manager within live music, entertainment or hospitality
  • Strong understanding of live events and venue operations
  • Experience working with promoters, agents, artists and touring parties
  • Demonstrable success delivering high-profile and high-value events
  • Excellent leadership, communication and organisational skills
  • Strong administrative and financial management abilities
  • Experience with ticketing systems and venue software
  • Excellent customer service and relationship-building skills
  • Ability to remain calm and professional under pressure
  • Commitment to equality, diversity and inclusion
Job Responsibility
Job Responsibility
  • Manage the successful delivery of all events from pre-production through to settlement
  • Advance shows with promoters, production teams and touring parties
  • Oversee venue operations including front of house, box office, cloakroom, bars and security
  • Support and manage venue staff and external contractors
  • Ensure excellent customer service standards and resolve guest issues professionally
  • Brief and debrief staff teams for events
  • Maintain high presentation standards across all venue spaces
  • Complete event settlements, financial reconciliation and reporting
  • Handle venue enquiries, bookings, site visits and diary management
  • Work closely with ISH Venues and internal teams to maximise space utilisation and profitability
What we offer
What we offer
  • 20 days annual leave plus bank holidays, increasing with service up to 25 days
  • Christmas shutdown period
  • Pension scheme (currently SAUL)
  • Company-sponsored health cash plan after probation
  • Interest-free annual travel card loan after probation
  • £3 meal allowance per shift
  • Time off in lieu for overtime worked
  • Fulltime
Read More
Arrow Right

Venue Manager

The ivy precinct is Sydney’s very own wonderland, a leading dining and entertain...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
merivale.com Logo
Merivale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong operators with focus on delivering high standards and exceptional product
  • Hands-on and operational
  • Experts at stakeholder management
  • Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships
  • Experienced in managing large teams in a high-volume atmosphere
  • 2+ years in hospitality management is essential
Job Responsibility
Job Responsibility
  • Build, lead and develop a diverse team
  • Maintain a culture that strives for excellence
  • Deliver exceptional guest experience
  • Provide ongoing training to the team through product knowledge
  • Establish an effective operation rhythm across the venue
What we offer
What we offer
  • Competitive salary
  • Paid parental leave and flexible return to work support for new parents
  • Amazing discounts at 90+ venues
  • Career and development opportunities, learning from the best
  • Employee Assistance Program
  • Employee Referral Program
  • Sponsorship is available for eligible candidates
  • Fulltime
Read More
Arrow Right

Venue Manager

We are after an energetic and experienced Venue Manager with a focus on creating...
Location
Location
Australia
Salary
Salary:
Not provided
merivale.com Logo
Merivale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong operators with focus on delivering high standards and exceptional product
  • Hands-on and operational
  • Experts at stakeholder management
  • Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships
  • Experienced in managing large teams in a high-volume atmosphere
  • 2+ years in hospitality management is essential
Job Responsibility
Job Responsibility
  • Build, lead and develop a diverse team
  • Maintain a culture that strives for excellence
  • Deliver exceptional guest experience
  • Provide ongoing training to the team through product knowledge
  • Be focused on establishing an effective operation rhythm across the venue
What we offer
What we offer
  • Competitive salary
  • Paid parental leave and flexible return to work support for new parents
  • Amazing discounts at 90+ venues
  • Career and development opportunities, learning from the best
  • Employee Assistance Program
  • Employee Referral Program
  • Sponsorship is available for eligible candidates
Read More
Arrow Right

Venue Manager

A key element of our business at Fever is to provide world class venue services ...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://feverup.com/fe Logo
Fever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate with strong drive and ownership, not afraid to get hands on and do what it takes to succeed
  • At least 3 years of relevant experience in managing venues and/or warehouses including legislation relating to these, ideally hosting events in such buildings
  • Alternatively management consulting background
  • Strong communication skills and a proven track record of building positive working relationships
  • Excellent face-to-face communication skills
  • Highly organized and efficient. Time management skills are key
  • Financial proficiency and business acumen
  • A problem-solver with the ability to think strategically and efficiently when faced with issues on-site
  • Collaborative approach and willing to get hands dirty and work on all required tasks
  • Strong academic background is a plus
Job Responsibility
Job Responsibility
  • Scouting & contracting: Develop briefs for property agents, landlords, developers
  • Build/maintain network of agents, landlords, developers
  • Identify venue opportunities, inspect them and perform due diligence with internal and external stakeholders
  • Negotiate terms with landlords
  • Progress contractual terms involving Fever legal team, and business stakeholders
  • Fill in relevant information in Salesforce scouting database
  • Finance & Metrics Management: Maintain and report monthly venues P&Ls
  • Track OPEX, CAPEX, and revenue (rentals, grants, etc.)
  • Introduce and manage cost-saving measures
  • Process venue invoices and ensure timely payment
What we offer
What we offer
  • Opportunity to have a real impact in a high-growth global category leader
  • 40% discount on all Fever events and experiences
  • Superannuation
  • Health insurance
  • Work in a location in the heart of the city with possible travel across our markets
  • Home office friendly
  • Responsibility from day one and professional and personal growth
  • Great work environment with a young, international team of talented people to work with
  • Fulltime
Read More
Arrow Right

Venue Manager

Join Our Team at Redcape Hospitality! At Redcape Hospitality, we’re looking for ...
Location
Location
Australia , Upper Coomera, Gold Coast
Salary
Salary:
Not provided
redcape.com.au Logo
Redcape Hospitality
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Liquor Licensing & Compliance: Ensure full compliance with alcohol laws and RSA requirements
  • Venue Safety & Security: Maintain a safe venue, manage security, and enforce fire and OH&S standards
  • Financial & Operations Oversight: Oversee budgeting, rostering, profitability, and operational efficiency
  • People & Team Leadership: Recruit, train, and mentor staff to deliver high-performance and exceptional service
  • Customer Experience: Drive guest satisfaction, handle feedback, and continually improve service standards
  • Health, Safety & Sustainability: Ensure health, hygiene, and sustainability compliance across the venue
  • Marketing & Promotions: Work with marketing and events teams to boost venue visibility and revenue
Job Responsibility
Job Responsibility
  • Lead through Redcape’s purpose, values and behaviours to deliver on our key performance metrics
  • Support your Team in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance
  • Work cohesively leading the Venue Leadership Team, taking carriage of general hotel operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience
What we offer
What we offer
  • Extensive training opportunities for professional development and career progression
  • Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
  • An opportunity to engage and give back to the community through our Publinc Communities platform
  • Clearly defined career progression pathway
  • Fulltime
Read More
Arrow Right