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Join Our Team at Redcape Hospitality! At Redcape Hospitality, we’re looking for a genuine, people-first leader to step into a Venue Manager role at The Wattle Hotel. This is your chance to run a busy, well-loved venue—across bar, gaming, dining and retail—and continue building on its strong reputation and loyal local following. As Venue Manager, you’ll have the freedom to lead in your own style, with a real focus on work-life balance and the backing of experienced Venue Support and Area Managers who are invested in your growth. With clear opportunities to develop and progress, this is more than just a management role—it’s a chance to build something you’re proud of.
Job Responsibility:
Lead through Redcape’s purpose, values and behaviours to deliver on our key performance metrics
Support your Team in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance
Work cohesively leading the Venue Leadership Team, taking carriage of general hotel operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience
Requirements:
Liquor Licensing & Compliance: Ensure full compliance with alcohol laws and RSA requirements
Venue Safety & Security: Maintain a safe venue, manage security, and enforce fire and OH&S standards
People & Team Leadership: Recruit, train, and mentor staff to deliver high-performance and exceptional service
Customer Experience: Drive guest satisfaction, handle feedback, and continually improve service standards
Health, Safety & Sustainability: Ensure health, hygiene, and sustainability compliance across the venue
Marketing & Promotions: Work with marketing and events teams to boost venue visibility and revenue
What we offer:
Extensive training opportunities for professional development and career progression
Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
An opportunity to engage and give back to the community through our Publinc Communities platform