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Venue Manager

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Redcape Hospitality

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Location:
Australia , Redbank Plains, Brisbane

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Redcape Hospitality, we’re looking for a dynamic, people-first leader to take on the Venue Manager role at Eden Brewhouse. With future capital investment planned, this is an exciting opportunity to shape the venue’s next phase of growth, elevate the guest experience and build a high-performing team. With genuine mentorship, respected industry guidance and clear pathways for progression, your time with us is an investment in your future. Lead with autonomy, build a great team, and create a venue that truly sits at the heart of its community.

Job Responsibility:

  • Lead a diverse, community venue with an exciting future
  • Lead a high-performing operation across bar, gaming, dining and retail, driving results while continuing to build on the venue’s reputation as a go-to destination for locals
  • Shape the venue’s next phase of growth, elevate the guest experience and build a high-performing team
  • Lead through Redcape’s purpose, values and behaviours to deliver on our key performance metrics
  • Support your Team in building, coaching and developing a skilled, capable and motivated venue team that delivers extraordinary customer experiences and drives venue performance
  • Work cohesively leading the Venue Leadership Team, taking carriage of general hotel operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience

Requirements:

  • Liquor Licensing & Compliance: Ensure full compliance with alcohol laws and RSA requirements
  • Venue Safety & Security: Maintain a safe venue, manage security, and enforce fire and OH&S standards
  • Financial & Operations Oversight: Oversee budgeting, rostering, profitability, and operational efficiency
  • People & Team Leadership: Recruit, train, and mentor staff to deliver high-performance and exceptional service
  • Customer Experience: Drive guest satisfaction, handle feedback, and continually improve service standards
  • Health, Safety & Sustainability: Ensure health, hygiene, and sustainability compliance across the venue
  • Marketing & Promotions: Work with marketing and events teams to boost venue visibility and revenue
What we offer:
  • Extensive training opportunities for professional development and career progression
  • Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off consumable Bottle Shop purchases (across all Redcape Venues)
  • An opportunity to engage and give back to the community through our Publinc Communities platform
  • Clearly defined career progression pathway

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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