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Fever is looking for a Venue Manager for the launch of our newest immersive experience in Singapore. Unlike traditional entertainment, our interactive experiences utilize technology and innovative thinking to create something considered by some as a show in itself. You will run and manage our the venue as an independent operator on-site, with the potential to eventually oversee other growing attractions in our local portfolio as our presence scales. We are looking for a highly self-motivated leader who is passionate about live entertainment, comfortable working autonomously, and dedicated to making our experiences unforgettable for everyone.
Job Responsibility
Ensuring a high level of service to every guest that walks through our doors, taking full personal ownership of the live experience
Independent on-site operations
Managing basic local scheduling
Ensuring health and safety guidelines are followed
Keeping the upkeep/maintenance of the attraction and the building itself to a premium standard at all times
Requirements
Act as the primary duty manager and solo operator for the building
Work highly independently, taking full ownership of the end-to-end guest journey
Promote and maintain the highest standard of customer service through direct, high-energy hosting and guest interaction
Publicly represent our attraction partners and the venue in a prepared and professional manner
Demonstrate practical use of Excel and Word for basic administrative tasks
Be highly confident and competent in the use of basic technology, with the ability to troubleshoot game systems, AV, and tech elements on the spot
Support, onboard, and coordinate backup staff or a direct assistant as needed to ensure continuous operational coverage
Undertake any other daily duties required to ensure the smooth, seamless running of the venue
Be comfortable with assessing risk and able to manage building safety and security independently
Be comfortable managing local expenses and taking financial responsibility for the day-to-day site budget
Demonstrate a highly proactive, hands-on, and self-reliant approach to every working day
Demonstrate the ability to coordinate and host live, fast-paced event experiences