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Flaminia, the newly opened Italian seafood restaurant by award-winning Chef Giovanni Pilu at Pullman Quay Grand Sydney Harbour, seeks engaging Venue Hosts with solid restaurant experience to front our recently opened team at Pullman Quay Grand Sydney Harbour. High-volume high-end dining relies on charismatic first impressions to set the tone for memorable guest journeys.
Job Responsibility:
Welcome guests, manage reservations via SevenRooms, and seat parties efficiently while building rapport and gauging preferences
Coordinate table turns, communicate wait times, assist floor team during peaks, and resolve initial guest needs to ensure smooth service flow
Greet guests, present menus, offer personalised recommendations on our Italian-focused wine list and seafood specials, and handle orders with attention to dietary needs
Provide polished table service, including wine pours, dish presentation, and proactive check-backs in a high-end dining environment
Maintain venue standards during peak service, support team coordination, and ensure seamless guest experiences
Requirements:
2+ years in upscale restaurant hosting or front-of-house roles
Strong reservation system familiarity
Exceptional people skills
Composure in fast-paced settings
Excellent interpersonal skills
Ability to thrive in fast-paced settings
Availability for evenings, weekends, and events
RSA certificate
Professional appearance
Alignment with Accor Heartist values
What we offer:
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career