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We’re seeking a Venue Director for arguably the world’s most storied football club, Manchester United, to architect a new era in food, drink, fan experience and excellence. Old Trafford is more than a stadium, it’s a global landmark, and we are looking for a visionary leader to take the reins of our new world-class agreement, to redefine hospitality for the stadium’s 75,000 fans, curate the matchday magic and drive everyday excellence that defines the United brand.
Job Responsibility:
Lead the evolution of the club’s food and beverage strategy across retail and hospitality
Take full P&L ownership, drive revenue growth and identify high-value commercial opportunities
Hold full accountability for F&B delivery at scale
Inspire a multi-disciplinary team of fixed and variable staff, setting the gold standard in venue culture
Act as the senior interface between Levy and Manchester United, aligning our ambitious food and drink strategies with the club’s global vision
Requirements:
An inspirational leader with a hunger for ensuring an exceptional hospitality experience
Restless in seeking to be the best of the best – someone with innovative ideas who can lead our teams from the front
A passionate communicator
enjoys connecting with the most important of clients as well as the all-important team members that deliver great service every day
Strong previous experience of developing a culture of collaboration and a proven record of change management
A highly commercial mindset and data driven approach – understands how finance and operating models are built and what levers can be utilised to improve performance
Flexible and agile, balancing structured approach, resilience, and problem-solving skills
A strong influencer with exceptional negotiation skills, plus the resilience and tenacity to drive a compelling vision for change
Proven senior management experience gained in a quality driven food, drink, and hospitality environment with significant operational and stakeholder management
What we offer:
Competitive salary with bonus and full company benefits
27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
Aviva Digicare
Medicash (dental, optical, therapy treatments)
24/7 Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
2 days’ additional leave after returning from maternity leave
day off for your baby’s first birthday
enhanced family leave
Shopping, entertainment, and travel discounts
20% off Nuffield Health and 10% off PureGym memberships