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As a Vendor Support Specialist, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoices, payments, and ordering queries received from external suppliers or internal clients.
Job Responsibility:
Reacting quickly and efficiently to all bottlenecks in the process of supplier invoice processing
Maintaining a good working relationship with our key suppliers
Continuously finding ways of improving our internal procedures and processes to reduce transactional costs and processing times of supplier invoices and queries
Driving all vendor-related queries
Collection of Debit balances and Duplicate payment recovery
Solving ad-hoc issues and urgent payment requests
Managing account statements to drive account reconciliations
Inquiries such as PO-related, invoice, and payment-related, etc.
Requirements:
Very good English and Spanish language skills
Previous experience in sales support, customer support, and other related
Basic knowledge of Accounts Payable is an asset
Knowledge of SAP with a clear understanding of financial and procurement processes is an asset
Out-of-the-box thinking
Openness to cooperation with other people
Proactive and supportive approach
Excellent communication and cooperation skills
Ability to set priorities and manage time efficiently
Ability to handle processes and drive process improvements independently
Nice to have:
Knowledge of any other European language will be an advantage
What we offer:
Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards)
Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
Collaborative Environment: Strong teamwork and diverse interactions
Development Opportunities: Personalized plans with rapid progression
Versatile Career Paths: Professional growth supported by active committee for different career levels
Supportive Culture: High employee satisfaction and responsive feedback
Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning
Relocation Support: Assistance for international candidates and candidates living outside of Krakow
Social events such as family events and charity auctions
Comfortable working environment (Library, relaxation area, casual dress code)