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Vendor Support Specialist with German

Poland, Kraków · Job Posted March 03, 2026
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Job Description

As a Vendor Support Specialist, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoices, payments, and ordering queries received from external suppliers or internal clients.

Job Responsibility

  • Reacting quickly and efficiently to all bottlenecks in the process of supplier invoice processing
  • Maintaining a good working relationship with our key suppliers
  • Continuously finding ways of improving our internal procedures and processes to reduce transactional costs and processing times of supplier invoices and queries
  • Driving all vendor-related queries
  • Collection of Debit balances and Duplicate payment recovery
  • Solving ad-hoc issues and urgent payment requests
  • Managing account statements to drive account reconciliations
  • Inquiries such as PO-related, invoice, and payment-related, etc.

Requirements

  • Very good English and German language skills
  • Previous experience in sales support, customer support, and other related
  • Basic knowledge of Accounts Payable is an asset
  • Knowledge of SAP with a clear understanding of financial and procurement processes is an asset
  • Out-of-the-box thinking
  • Openness to cooperation with other people
  • Proactive and supportive approach
  • Excellent communication and cooperation skills
  • Ability to set priorities and manage time efficiently
  • Ability to handle processes and drive process improvements independently

Nice to have

Knowledge of any other European language will be an advantage

What we offer

  • Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards)
  • Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
  • Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
  • Collaborative Environment: Strong teamwork and diverse interactions
  • Development Opportunities: Personalized plans with rapid progression
  • Versatile Career Paths: Professional growth supported by active committee for different career levels
  • Supportive Culture: High employee satisfaction and responsive feedback
  • Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning
  • Relocation Support: Assistance for international candidates and candidates living outside of Krakow
  • Social events such as family events and charity auctions
  • Comfortable working environment (Library, relaxation area, casual dress code)
  • Parking space for cars and bikes

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