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Vendor Support Specialist with German

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Devire

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Location:
Poland , Kraków

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

As a Vendor Support Specialist, you will handle first-line communication and provide support to our suppliers, ensuring the timely resolution of inquiries related to invoices, payments, and orders submitted by both external vendors and internal clients.

Job Responsibility:

  • Responding promptly and effectively to any bottlenecks in supplier invoice processing
  • Building and maintaining strong relationships with key suppliers
  • Continuously improving internal processes to reduce costs and shorten invoice and query handling times
  • Handling all vendor-related inquiries
  • Managing debit balance collection and recovering duplicate payments
  • Resolving ad hoc issues and urgent payment requests
  • Monitoring account statements to support reconciliations
  • Addressing inquiries related to POs, invoices, payments, and more

Requirements:

  • Very good command of English and German
  • Experience in sales or customer support
  • Proactive, solution-oriented mindset with strong communication skills
  • Team player with openness to collaboration
  • Good time management and prioritization skills
  • Ability to manage and improve processes independently

Nice to have:

  • Additional European language is a plus
  • Basic Accounts Payable knowledge is an asset
  • Familiarity with SAP and financial/procurement processes is a plus
What we offer:
  • Competitive salary with a bonus scheme and comprehensive benefits
  • Flexible hybrid model (around 60% office, 40% remote)
  • International, matrix environment with strong teamwork
  • Clear career development paths supported by dedicated programs
  • Supportive culture with ongoing learning and training opportunities
  • Relocation support for international and non-local candidates
  • Modern office with social initiatives and parking

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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