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Vendor Relations Clerk I

United States, Windsor · Job Posted March 26, 2026
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Job Description

We are looking for a detail-oriented Vendor Relations Clerk I to join our team in Windsor, Connecticut. This long-term contract position offers a hybrid schedule, with on-site work from Monday through Thursday and remote work on Fridays. The role involves supporting vendor coordination efforts, maintaining accurate records, and ensuring operational efficiency through exceptional customer service and process improvement initiatives.

Job Responsibility

  • Coordinate vendor activities to address customer requests for repairs, equipment needs, and other services
  • Record and track all incoming issues in designated systems, ensuring timely follow-ups with vendors and clients
  • Provide consistent updates to customers and maintain system accuracy for reporting and billing purposes
  • Collaborate with internal teams to resolve day-to-day vendor-related issues efficiently
  • Review quotes and vendor-provided information to determine next steps, including ordering parts or managing trash services
  • Verify work order accuracy to ensure efficient processing and correct data for reporting metrics
  • Maintain outstanding order management within assigned territories to meet team goals and ensure precision
  • Analyze existing processes to identify improvement opportunities and recommend actionable solutions
  • Communicate externally with vendors and other outsourced partners to resolve operational challenges
  • Assist in onboarding new vendors and contribute to the implementation of process enhancement strategies

Requirements

  • High School Diploma or equivalent
  • Strong organizational skills and attention to detail to manage multiple tasks effectively
  • Proficiency in data entry and the use of systems for tracking and reporting
  • Ability to collaborate with internal teams and external vendors to resolve issues promptly
  • Excellent communication skills to provide updates and maintain effective relationships
  • Familiarity with basic office functions, reporting, and billing procedures
  • Commitment to continuous improvement and process optimization
  • Basic keyboarding and coordination skills for daily tasks

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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