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Vendor Relations Clerk I

United States, Phoenix · Job Posted January 15, 2026
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Job Description

We are looking for a Vendor Relations Clerk I to join our team in Phoenix, Arizona. In this role, you will play a vital part in coordinating vendor activities, ensuring smooth operations, and maintaining accurate records. This is a long-term contract position with a hybrid schedule, combining remote work on Wednesdays and Thursdays with in-office responsibilities.

Job Responsibility

  • Coordinate vendor activities to address customer requests, including equipment repairs and service needs
  • Record and maintain detailed documentation of incoming issues, ensuring timely follow-ups with vendors and clients to meet deadlines
  • Provide consistent updates to customers and internal systems, ensuring accuracy and timeliness
  • Resolve day-to-day vendor-related issues by collaborating with internal teams and external partners
  • Review and process vendor quotes and information, determining necessary actions such as ordering parts or coordinating services
  • Utilize systems to verify the accuracy of work orders, ensuring efficient processing and proper data for reporting and billing
  • Manage assigned orders to meet metrics and maintain accuracy while assisting other areas when required
  • Analyze existing processes to identify improvement opportunities and recommend solutions for enhanced efficiency
  • Communicate with external parties to resolve operational issues, including vendors and other outsourced companies
  • Support the onboarding process for new vendors, ensuring a seamless integration into operations

Requirements

  • High school diploma or equivalent is required
  • Strong organizational skills and attention to detail
  • Proficiency in customer service and vendor coordination
  • Ability to use computer systems effectively, including data entry and reporting tools
  • Excellent problem-solving skills with a focus on continuous improvement
  • Capable of handling physical tasks such as lifting objects under 30 pounds occasionally
  • Strong communication skills to interact effectively with vendors, clients, and internal teams
  • Ability to work both independently and collaboratively in a hybrid work environment

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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