Vendor Performance Specialist - Asset Recovery- Vehicle Repossession Job at Randstad (Oakville)

Job Description

Join a leading company in lending solutions, recognized across the country for its innovative services and outstanding workplace culture. Proudly certified as a Great Place to Work® and consistently ranked among Canada’s Best Workplaces for several years, this is an excellent opportunity to grow your career in an environment that values collaboration, excellence, and professional development. Job Title: Vendor Performance Specialist - Asset Recovery- Vehicle Repossession Location: Oakville, ON Hybrid : 3 days in Oakville Office, 2 days work from home Job Type: 12-Month Contract (with the possibility of permanent placement) Annual salary of $52,000-$62,000 N0 commission structure. REQUIRED EXPERIENCE :T2-5 years of Asset Recovery, Repossessions, Skip Tracing ,Vehicle Repossession, Redemption repossession, remarketing experience We are continually searching for great talent and are looking for a detail-oriented, assertive Specialist in Vendor Performance to join a leading organization in Oakville. In this critical role, you will manage and support the performance of assigned network vendors within the collections and asset recovery space. ... If you are a subject matter expert in AUTOMATIVE finance lifecycles, Vehicle Repossession, skip tracing, and vendor logistics, and you thrive in a dynamic, fast-paced environment, we want to hear from you! Please send your resume directly to jessica.yelozbek@randstad.ca.

Job Responsibility

Manage and monitor network vendors, including Law Firms, Collection Agencies, Skip Tracers, and Bailiffs, ensuring compliance with client expectations
Act as an expert in the skip tracing, location, and recovery of financed assets
Utilize a breadth of KPI reporting to identify performance trends and provide constructive coaching and feedback to vendors
Manage network communications, including program updates, process changes, and file escalations
Complete vendor performance assessments, presenting actionable workplans to maintain program standards
Complete assigned operational tasks, intake processes, and system testing relevant to the asset recovery line of business
Ability to coordinate a myriad of vendors to complete the end to end location and repossession process in a tactful and efficient manner
Be an expert in the skip tracing, location, and recovery of financed assets
Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement
Ability to determine accurate wholesale and retail values on securities in order to maximize national returns
Use and document tools like CBB, Nada, Blue books, market guides, etc
Perform duties in relation to intake, set up, locate, repossession, transport, and skip processes according to company policies and legislative guidelines
Close and invoice accounts accurately
Provide information and guidance to customers in order to facilitate bringing accounts current in a courteous and respectful manner
Manage vendor performance and ensure that tasks are completed, and expectations met
PPSA searches, discharges, and registrations
Legal documents and demands
Complaint tracking and resolution
Coordinate correspondence with Third party vendors including: Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies
Update and prepare various reports, manipulate data, and provide meaningful insight
Track and analyze performance data
Proficiency in working in different system portals to retrieve and update data
Ability to document processes and train other employees

Requirements

University or college degree preferred
Two (2) to five (5) years of Asset Recovery, Repossessions, Skip Tracing, Vehicle Repossession, Redemption repossession, remarketing experience
Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values
Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows
Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada
Understanding of automotive sales regulations
Understanding of the Canadian insolvency laws and legal recovery process
Courteous and pleasant demeanor
Be able to de-escalate difficult conversations and positively resolve tough situations
Strong negotiator
Proficiency with inventory management software, client maintenance software, collections software and Microsoft Office - Advanced user experience with Excel, Word, and Outlook
Superb oral and written communication skills in English is a must
Must have experience dealing with target domain assets, specifically tractors, trailers, cars, and RVs
Strong industry knowledge including auction house logistics and repossession workflows
Extensive knowledge in skip tracing, vehicle and asset seizure, and redemptions
Background managing third-party vendors such as bailiffs in the asset recovery space
Positive, self-motivated, and assertive demeanor, with the ability to manage difficult conversations and act as a strong negotiator
Candidates must prioritize professional transparency and authenticity during the interview process
Passing a rigorous credit check is a non-negotiable prerequisite for employment

What we offer

Annual salary of $52,000-$62,000
Great working environment with a reputable organization
Working in a state of the art facility
The organization is located in Oakville and offers easy access to the highway
Great vacation and benefits
Hybrid (3 days in office)
Onsite gym - available to all staff
Gain valuable experience with a highly reputable organization in a state-of-the-art facility in Oakville
Potential for permanent placement after the 12-month contract
Upon achieving permanent status, employees gain access to comprehensive benefits, an Employee and Family Assistance Program (EFAP), group retirement savings plans with company matching, and generous paid time off

Randstad - All Job Offers

Select Country

Vendor Performance Specialist - Asset Recovery- Vehicle Repossession

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Vendor Performance Specialist - Asset Recovery- Vehicle Repossession

Uniformed Security Officer

Electrical Engineering (System Design)

Service Operations Specialist

Transformation Consultant

Guard

Payroll Specialist

Nuclear Safety Engineer 4

Showroom Sales Assistant - flexible hours

Our AI answers in your language