This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Vendor Manager’s role sits within Chief Technology Office (CTO) division, and its key goal is to support commercial strategy and execution across the Group’s portfolio, including identifying consolidation opportunities, contributing to build vs buy assessments, and exploring open-source migration options. This role suits someone who combines technology awareness with strong stakeholder and commercial skills to help shape vendor strategy, improve performance, and deliver value for money. The role requires a structured end-to-end vendor lifecycle management —from selection and onboarding through performance management, renewal, or exit—maximising value, managing risk, and ensuring vendors deliver against CTO and business priorities. You’ll partner up with Senior Vendor Managers, Procurement, Finance, Architecture, Operational Management and Risk to deliver vendor management activities, maintain strong governance, and support adherence to the Vendor Management Target Operating Model (TOM).
Job Responsibility:
Work closely with Senior Vendor Managers, Global Area Leads, Heads of Operations Management, Procurement, Cost and Contract Managers and wider stakeholders to deliver common objectives in the Third Party space
Support management of renewals/pipeline with sufficient time to scrutinise and/or make changes
maintain trackers, RAID items, actions and decision points
Analyse options and support the development of business cases, including gathering inputs, structuring materials and documenting assumptions, benefits and risks
Review existing contracts and support assessment of SLAs and other T&Cs to help confirm vendor service is meeting requirements
highlight gaps and remediation actions
Support process improvement across end-to-end pipeline management and reviews through to approvals (templates, pack quality, workflow discipline, reporting)
Work with Operations Management representatives and Finance to identify, plan and support execution of cost optimisation initiatives
track progress and benefits realisation
Support alignment of key parties to agree objectives and contribute to development of Tech/Business strategy materials and vendor plans
Provide Third Party requirements and support Procurement, Ops Mgmt. team with commercial negotiation preparation, assessment and deal structuring (e.g., data gathering, benchmarking inputs, pack preparation, minutes/actions)
Requirements:
Proven track record (5+ years) in technology vendor management role within the financial services industry
Strong understanding of technology landscape, industry and operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market
Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes
Ability to translate technology strategy and align with vendors accordingly
Strong stakeholder management capability and excellent communication at all levels of seniority
Experience in development of business cases, initiative execution, and benefits realization
Deep financial and commercial awareness
Contract knowledge with the ability to support contract reviews and ensure documentation meets business needs (with Procurement/legal owning drafting and negotiation where applicable)
What we offer:
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)