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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Assist and participate in activities related to the management of outsourced vendors for 340B support, including, Projects, Quality, Training, and Data Analysis
Working closely with internal and external partners to produce accurate and timely results
Partner with operations both within CVS/Caremark and the vendor teams to ensure critical tasks and initiatives are completed accurately and on time
Facilitate and/or participate in cross functional meetings
Assist with Vendor record management, audits, delegation oversight, training and quality
Provide excellent customer service for both internal and external customers, resolving routine and non-routine issues
Working collaboratively with peers to effectively maintain client and member satisfaction
Adhere to CVS Health compliance and operating procedures and work with vendors to help evolve process
Ability to review, understand and interpret data to identify areas of opportunity
Working with other areas on solutions that have direct impact on our clients and the overall 340B program
Assist in projects and in driving overall results
Supporting Advisors and Project Managers sourcing information and acting as a Subject Matter Expert [SME] on programs and analysis within the direct scope of the candidates realm of responsibility
Being part of and helping lead focus groups that will drive conversation to understand objectives and opportunities that will assist projects work
Tracking vendor areas to ensure results
Applies functional knowledge of vendor management principles to reviewing contracts, tracks contract milestones, and ensure compliance with contractual obligations
Conducts risk assessments of vendors to identify potential risks and evaluate their impact on the organization's operations
Compiles vendor information to ensure all data is entered into a third-party system and is easily accessible for reporting and tracking purposes
Applies functional knowledge of vendor management principles when coordinating due diligence efforts pertaining to vendor capabilities, financial stability, legal and regulatory compliance, and other relevant factors
Reviews vendor costs and analyzes financial data to identify cost-saving opportunities, optimize vendor spend, and enhance budgeting and forecasting accuracy
Helps create vendor scorecards and performance dashboards that summarize key metrics, trends, and insights to aid decision-making and drive performance improvements
Identifies opportunities for vendor relationship expansion, collaboration, and innovation to enhance the value derived from vendor partnerships
Under limited supervision, manages vendor-related data and documentation, ensuring accurate and up-to-date records are maintained in vendor management systems or databases
Monitors vendor compliance with contractual obligations, regulatory requirements, and internal policies, highlighting non-compliance issues to relevant stakeholders
Requirements:
Bachelor's degree preferred/specialized training/relevant professional qualification
1-2+ years of demonstrated, learning and development preferably in the Pharma, Health Care sector or relevant technical field
Working knowledge of problem solving and decision making skills
Knowledge of MS office, PowerPoint
Salesforce
JIRA
SQL
Basic overall understanding of product development concepts and technical documentation
Basic awareness of problem solving and decision making skills
Certified Professional in Training Management (CPTM) preferred
Agile for HR and L&D certification preferred
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching