Vendor Account Senior Manager, CVS Health

CVS Health

Location:
United States, Hartford

Category:
-

Contract Type:
Employment contract

Salary:

67900.00 - 199144.00 USD / Year

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Job Description:

The Vendor Account Senior Manager role encompasses ownership of managing relationships with third-party vendors to ensure optimal performance, compliance, contracting and alignment with organizational goals to ensure the delivery of exceptional provider experiences and operational excellence. This role serves as the primary liaison between the company and its vendors, overseeing contract negotiations, performance monitoring, and issue resolution.

Job Responsibility:

Vendor Relationship Management: Build and maintain strong, strategic relationships with key vendors
Contract Oversight: Negotiate, review, and manage vendor contracts and service level agreements (SLAs)
Performance Monitoring: Track vendor performance using KPIs and scorecards
Issue Resolution: Address and resolve vendor-related issues promptly
Cross-Functional Collaboration: Work closely with procurement, legal, finance, and operational teams
Compliance & Risk Management: Ensure ongoing compliance through annual security risk assessments
Cost Optimization: Analyze vendor spend and identify opportunities for cost savings
Project & Program Management: Identify project stakeholders, establish effective communication channels, and manage expectations

Requirements:

5+ years of experience in vendor management, procurement, or account management within the healthcare industry
Strong negotiation, communication, and analytical skills
3+ years experience in contract management and performance tracking
Bachelor's degree preferred/specialized training/relevant professional qualification

Nice to have:

Knowledge of industry-specific regulations (e.g., HIPAA for healthcare, GDPR for data privacy)
Certification in vendor management or procurement (e.g., CPM, CPSM) is a plus
Commercial and Medicare Line of Business experience preferred

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 22, 2025

Expiration:
December 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Vendor Account Senior Manager