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Vehicle Sales Administrator

United Kingdom, Hayes 27800.00 GBP / Year · Job Posted March 14, 2026
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Job Description

Renault Retail Group is looking for an experienced and detail‑focused Vehicle Sales Administrator to join our friendly Regional Administration Hub based at Renault Hayes. You’ll be supporting several of our dealerships across the Country, ensuring smooth, accurate and well‑organised sales administration for both new and used vehicles.

Job Responsibility

  • Vehicle sales order processing for multiple dealerships
  • New and used vehicle ordering, registration and taxation using DVLA RAV (formerly AFRL)
  • Monitoring order progress from factory build to shipping, delivery scheduling and handover pack completion
  • Used car stock administration and updates
  • Accurate invoicing and document preparation
  • Careful handling of coding, warranties, insurance products and related documentation
  • Clear, professional communication with internal teams, customers and external partners

Requirements

  • Recent experience in vehicle sales administration within the automotive retail sector
  • Practical experience using DVLA RAV / AFRL, plus regular use of Kerridge, ADP Autoline, CDK / Keyloop Drive, DMS or similar systems
  • Experience handling warranties, V5 documents, GAP policies and related administration
  • Good Excel skills (intermediate level)
  • A helpful, calm and professional approach when supporting colleagues and customers

What we offer

  • 33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
  • Pension scheme with life assurance
  • Staff discounts on vehicles, parts, servicing, and accessories
  • Access to our company loan car scheme
  • Share Incentive Scheme
  • Mortgage and pension advice seminars
  • Excellent manufacturer training and clear career development opportunities
  • Cycle to Work scheme, including e‑bikes
  • Discounted gym membership
  • Enhanced Maternity and Paternity policies
  • Eye test voucher scheme
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